users are told incorrectly they're banned

Thanks for the swift reply. Let me find out.

Hi,

We are having this particular problem again. My account has been affected by this apparent bug. I have already contacted limiroy (One of Several Admins at the board by the name of "Garuda") as well as one moderator *NyLily"to see if they could track down the nature of the bug.

At this time it seems the bug is affecting my account and the aforementioned Admins could not identify the problem. They said the ban lists are clear and don't show anything.

I was asked to go to proboards staff directly and ask if they had an "IP block/ban" at a level above our forum.

We have had instrusion attempts at the forum before as well as a hacker repeatedly attacking the forum and temporarily defacing our forum.

We were unable to figure out whom it was but I am starting to suspect the hacker may still have access to our forum. I am a newly retired moderator of the forum for the last five years so I have heard of the intrusion attempts after they happened.

Could you please check to see what is the cause of these "invisible bans"? I suspect someone has an invisible account on our forum or access to ban users without using the Admin/Mods screens we had access to.

If you need my IP just ask.

Hi,

Ricky will reply tomorrow. Thanks in advance for your patience.

Craig

Hi,
I just checked with "Lamiroy" (Administrator Garuda) and he says the IP just showed up on the Ban list. It was not there before. Can you check the proboards logs to see:

--Whom made it visible just now?

--Whom (if anyone on the staff) set the Ban and when did the system registered it?

I know I am asking alot from you, but this is puzzling as we don't know how a ban can be put into effect and yet not show up in any of the official ban list control panels which the moderators and Admins have access to.

Additionally: Can you check if there are any active scripts which are changing the intended behavior of the Ban list Control Panel?

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*Somehow* someone is circumventing the normal Ban List Controls. My main concern is whether it is someone on the staff or someone whom has found an exploit in Proboards coding.

My second concern is that my IP wasn't on the Ban List before, but now is?

Whomever the hacker is, they are probably reading our messages and changing settings to avoid being noticeable. You can contact the Admins at the Forum listed at the top and you'll see that I haven't been banned.

Whomever is exploiting this hole in your forum code has probably already escalated themselves to an Admin level. It is scarry to think someone else is capable of changing our forum and no one knows whom it is.

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The last hack happened in September of this year and even the main Admin could not determine whom defaced the forums contents and rearranged the entire boards.

I hate to push you on this, but this has all the markings of a security exploit!

Hi,

You can view the security log in the administration area, and that will list the past 1000 actions.

Craig