inherit
172462
0
Jun 25, 2023 5:27:46 GMT -8
mariannemarlow
200
October 2011
mariannemarlow
|
Post by mariannemarlow on Aug 24, 2012 4:30:09 GMT -8
|
|
#eb7100
1480
0
1
Apr 24, 2024 7:59:47 GMT -8
Craig
208,868
September 2001
cmdynasty
|
Post by Craig on Aug 24, 2012 4:42:11 GMT -8
Hi  Could you ask if it is possible to get a screenshot of what she is seeing please. Craig |
|
inherit
172462
0
Jun 25, 2023 5:27:46 GMT -8
mariannemarlow
200
October 2011
mariannemarlow
|
Post by mariannemarlow on Aug 24, 2012 7:22:59 GMT -8
Hey Craig Yes I will  Ta M |
|
inherit
172462
0
Jun 25, 2023 5:27:46 GMT -8
mariannemarlow
200
October 2011
mariannemarlow
|
Post by mariannemarlow on Aug 24, 2012 7:45:40 GMT -8
|
|
inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
|
Post by CheatAreZee on Aug 24, 2012 8:16:11 GMT -8
Hi Marianne, That survey isn't from ProBoards. If she's the only one that gets that survey pop-up, you may want to instruct her to run a full scan with her antivirus, or download the free version of Malwarebytes and run this. It's possible that her computer is infected. This should help |
|
inherit
172462
0
Jun 25, 2023 5:27:46 GMT -8
mariannemarlow
200
October 2011
mariannemarlow
|
Post by mariannemarlow on Aug 24, 2012 9:32:35 GMT -8
Thank you Ricky, this has been passed on to her. Will let you know of any outcome. |
|
inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
|
Post by CheatAreZee on Aug 24, 2012 9:35:20 GMT -8
It's not a problem, hope it helps |
|
inherit
172462
0
Jun 25, 2023 5:27:46 GMT -8
mariannemarlow
200
October 2011
mariannemarlow
|
Post by mariannemarlow on Aug 24, 2012 23:51:56 GMT -8
Hi there I just wanted to report that your solution worked for my forum member, I just received word. Thanks, you guys are ace Quoted her message: "OMG! What a morning! Turns out that it came in via Google Chrome and have downloaded the anti-malware software which detectd 5 THINGS/BUGS?! All sorted now thankgod. And have even changed the browser and have not (touch wood) had any further problems! Thanks for everyones help and please thank the people in Support Marianne otherwise I don't think I would have managed to sort all this " |
|
inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
|
Post by CheatAreZee on Aug 27, 2012 8:31:44 GMT -8
Glad to hear that did the trick! Thanks for checking back on it, Marianne. You can let her know that she's very welcome |
|
