inherit
yllaciledehcysP citsatkranS
161169
0
Nov 28, 2013 18:47:45 GMT -8
moonbeam
I have NO IDEA what "psychedelic insultment" is, but I'm clearly a victim of it!
7,217
December 2010
lmccull
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Post by moonbeam on Jan 3, 2013 14:14:19 GMT -8
I have a member that is trying to log in on our beta forum, notmsnmoney.freemessageboards.com. She's reported the following.
She has already cleared her cache and cookies and it didn't help.
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inherit
170108
0
Sept 6, 2014 10:19:03 GMT -8
Michael Hill
I like smells
77
August 2011
mike
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Post by Michael Hill on Jan 3, 2013 14:19:55 GMT -8
Hey Moonbeam, I'm looking into this right now  . |
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inherit
yllaciledehcysP citsatkranS
161169
0
Nov 28, 2013 18:47:45 GMT -8
moonbeam
I have NO IDEA what "psychedelic insultment" is, but I'm clearly a victim of it!
7,217
December 2010
lmccull
|
Post by moonbeam on Jan 3, 2013 15:04:37 GMT -8
Thank you.
So far, she's the only one reporting the problem, by the way.
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inherit
170108
0
Sept 6, 2014 10:19:03 GMT -8
Michael Hill
I like smells
77
August 2011
mike
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Post by Michael Hill on Jan 3, 2013 15:51:26 GMT -8
After investigating, we've determined Sarcasticgirl is living in a parallel dimension where login sessions do not work.
At this point we need to know what the first error she was receiving while logging in was. Also, screenshots of each step she is taking would be very helpful, if she can provide them (from clicking login to the invalid session key error).
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inherit
yllaciledehcysP citsatkranS
161169
0
Nov 28, 2013 18:47:45 GMT -8
moonbeam
I have NO IDEA what "psychedelic insultment" is, but I'm clearly a victim of it!
7,217
December 2010
lmccull
|
Post by moonbeam on Jan 3, 2013 16:01:42 GMT -8
I wil post the url to this thread on my board and ask her to come post here.
sent from my mobile addiction
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inherit
yllaciledehcysP citsatkranS
161169
0
Nov 28, 2013 18:47:45 GMT -8
moonbeam
I have NO IDEA what "psychedelic insultment" is, but I'm clearly a victim of it!
7,217
December 2010
lmccull
|
Post by moonbeam on Jan 4, 2013 9:58:10 GMT -8
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inherit
170108
0
Sept 6, 2014 10:19:03 GMT -8
Michael Hill
I like smells
77
August 2011
mike
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Post by Michael Hill on Jan 7, 2013 17:05:26 GMT -8
Excellent! Thank you for the extra information. After reviewing our server logs in depth, we found that her browser is requesting every page twice when she is at work. This is probably due to their network setup, but considering we can't change that we'd like to try and accommodate it on our end. We've enabled some extra logs to watch what's going on more closely, so we just need her to attempt to log in again (it will still be broken). We'd also like to know if she is single or double clicking on the login our account selection buttons. Lastly, if she can provide us with any information about the network setup at her work such as any special proxy server settings or virus checking software they have, that would be helpful. If not, that's quite alright . |
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inherit
yllaciledehcysP citsatkranS
161169
0
Nov 28, 2013 18:47:45 GMT -8
moonbeam
I have NO IDEA what "psychedelic insultment" is, but I'm clearly a victim of it!
7,217
December 2010
lmccull
|
Post by moonbeam on Jan 8, 2013 5:36:03 GMT -8
Michael Hill - I have sent the user a PM so that she can answer your questions..
I have another thread started for others that are having a different problem logging in, btw.
password incorrect error
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inherit
First Contributor
66253
0
Mar 18, 2024 11:09:20 GMT -8
aRMY83
2,925
December 2005
army83
|
Post by aRMY83 on Jan 8, 2013 5:40:22 GMT -8
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inherit
158252
0
Nov 21, 2015 9:36:57 GMT -8
judge360
198
September 2010
judge360
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Post by judge360 on Jan 8, 2013 7:01:20 GMT -8
Ive got this same issue.
Here's a screenshot from my end.
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h4mmy
Junior Member
Posts: 267
inherit
185188
0
Oct 27, 2013 14:53:00 GMT -8
h4mmy
267
November 2012
h4mmy
|
Post by h4mmy on Jan 8, 2013 7:55:07 GMT -8
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inherit
158252
0
Nov 21, 2015 9:36:57 GMT -8
judge360
198
September 2010
judge360
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Post by judge360 on Jan 8, 2013 7:59:07 GMT -8
Ive got this same issue.
Here's a screenshot from my end.
I clicked on Home and I was took to my forum ?? seems like a bug to me |
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inherit
170108
0
Sept 6, 2014 10:19:03 GMT -8
Michael Hill
I like smells
77
August 2011
mike
|
Post by Michael Hill on Jan 8, 2013 9:35:21 GMT -8
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inherit
First Contributor
66253
0
Mar 18, 2024 11:09:20 GMT -8
aRMY83
2,925
December 2005
army83
|
Post by aRMY83 on Jan 8, 2013 9:38:42 GMT -8
Thanks Michael and all seems just fine now.
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inherit
yllaciledehcysP citsatkranS
161169
0
Nov 28, 2013 18:47:45 GMT -8
moonbeam
I have NO IDEA what "psychedelic insultment" is, but I'm clearly a victim of it!
7,217
December 2010
lmccull
|
Post by moonbeam on Jan 8, 2013 13:27:57 GMT -8
Excellent! Thank you for the extra information. After reviewing our server logs in depth, we found that her browser is requesting every page twice when she is at work. This is probably due to their network setup, but considering we can't change that we'd like to try and accommodate it on our end. We've enabled some extra logs to watch what's going on more closely, so we just need her to attempt to log in again (it will still be broken). We'd also like to know if she is single or double clicking on the login our account selection buttons. Lastly, if she can provide us with any information about the network setup at her work such as any special proxy server settings or virus checking software they have, that would be helpful. If not, that's quite alright .
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.
