Sky Broadband Issues & workaround

Yeah I'm getting the issues also but very good job Proboards for responding so quickly. I'm not the owner of the connection or the package it's a part of, so I doubt they would listen to me. The :8080 fix seems to work for now. My guess is that it's at the actual exchanges where the problem lies. Easynet I believe manages a few so people on other ISPs might be getting the problem because somewhere down the route, their connection passes through an Easynet exchange. If that happens, then it would make sense that a Tiscali and UKonline user also got the problem.

I think you are right. I have been calling various other departments and have confirmed directly from the source of the block list that we are on it. Im guessing sky are not meant to say that something has been blocked for the blocklist, and the couple that got more info just got lucky with employees that were mistaken to give out more information.

Basically it seems that someone skipped to notifying UK authorities of problem content that was posted without ever contacting us.

That said, i have been talking to that company and once i jump through a few hoops (such as them verifying who i am and who the company is by calling their US counterparts) we can get unblocked.

I dont think ill get to bed anytime soon ;D

Agreed, fantastic service but whenever something goes wrong they are stumped. I think it's because they brought out EasyNet so that they could provide their own ISP to customers. Problem is that EasyNet still seems to be running like an independent operation. Without EasyNet becoming completely Sky, I think it provides a bit of confusion, like one hand doesn't know what the other one is doing. Anyone tried contacting EasyNet themselves? Still owned by Sky and Sky run, but I imagine it's more technical minded people that end. Not only might we get an explanation on what went wrong but it's likely to be them or at least that side of the company which needs to implement and make a fix, alerting them now might be quicker than waiting for someone at Sky to decide to contact them.

As of of now when I arrived home from work and tried my forum again, the original url is working at last (without the :8080 fingers crossed)!!
Sky may have got their act together at last. I hope this time it stays working for longer than a few hours

UK time 15.00hrs
Sky User

Many thanks Martin for all your effort it means a lot!!

Hmm, mine still isn't working even with the :8080 . Three accounts there for me, and none of them will load without getting the error.

See new sticky momentarily.