Sims 2 Seasons install errors

[»Leslie«]

HELP! I'm having trouble installing Sims 2 on both my computer (Windows Vista) and my fiance's (Windows XP). So far, we have all of the other expansion packs installed in order of release up to the Seasons one, but for some reason we can't get either computer to install it!

I even tried a manual install and got the same error message both times.
Here's what I get: An error occurred while trying to install file 'C:\Disk Images\Disk1\TSBin\ijl15.dll' from the Sims 2 Seasons. Would you like to retry or cancel the installation?

I don't understand why it's happening. If you could figure it out and get it working, I'll give you a big glass of milk and a cookie. ^^

[BEAST]

Have you tried looking on the sims website for answers before coming here.

[»Leslie«]

Yes, I've tried but you really can't do much without signing up on the site and registering your games. I don't want to register them at this point in time, so the Sims 2 website it basically useless...unfortunately.

[BEAST]

Apr 25, 2009 12:52:22 GMT -8 »Leslie« said:

Yes, I've tried but you really can't do much without signing up on the site and registering your games. I don't want to register them at this point in time, so the Sims 2 website it basically useless...unfortunately.

Ok so there is support there though. Aways useful to know as a back up.

[Trublu]

Apr 25, 2009 12:45:21 GMT -8 »Leslie« said:

HELP! I'm having trouble installing Sims 2 on both my computer (Windows Vista) and my fiance's (Windows XP). So far, we have all of the other expansion packs installed in order of release up to the Seasons one, but for some reason we can't get either computer to install it!

I even tried a manual install and got the same error message both times.
Here's what I get: An error occurred while trying to install file 'C:\Disk Images\Disk1\TSBin\ijl15.dll' from the Sims 2 Seasons. Would you like to retry or cancel the installation?

I don't understand why it's happening. If you could figure it out and get it working, I'll give you a big glass of milk and a cookie. ^^

Do you have more than one disk drive? Say, a regular one and one for burning CDs/DVDs? Try installing it via the other one; I had the same issue installing with my desktop, and switching to the burner drive solved the issue.

[»Leslie«]

Apr 25, 2009 12:54:40 GMT -8 BEAST said:

Apr 25, 2009 12:52:22 GMT -8 »Leslie« said:

Yes, I've tried but you really can't do much without signing up on the site and registering your games. I don't want to register them at this point in time, so the Sims 2 website it basically useless...unfortunately.

Ok so there is support there though. Aways useful to know as a back up.

I did check there, and the only problems they have listed is the ones that have trouble installing after they've uninstalled and had it on that computer already. Mine was never used on either of these computers, and it isn't working. It's a slightly different problem that they don't touch on that I had seen. I've been searching those boards almost all day.

[»Leslie«]

Apr 25, 2009 12:59:44 GMT -8 Trublu said:

Apr 25, 2009 12:45:21 GMT -8 »Leslie« said:

HELP! I'm having trouble installing Sims 2 on both my computer (Windows Vista) and my fiance's (Windows XP). So far, we have all of the other expansion packs installed in order of release up to the Seasons one, but for some reason we can't get either computer to install it!

I even tried a manual install and got the same error message both times.
Here's what I get: An error occurred while trying to install file 'C:\Disk Images\Disk1\TSBin\ijl15.dll' from the Sims 2 Seasons. Would you like to retry or cancel the installation?

I don't understand why it's happening. If you could figure it out and get it working, I'll give you a big glass of milk and a cookie. ^^

Do you have more than one disk drive? Say, a regular one and one for burning CDs/DVDs? Try installing it via the other one; I had the same issue installing with my desktop, and switching to the burner drive solved the issue.

No, I only have the one. That would have been a good idea too. I only wish that were the issue.

[MarvinRules]

Apr 25, 2009 12:52:22 GMT -8 »Leslie« said:

Yes, I've tried but you really can't do much without signing up on the site and registering your games. I don't want to register them at this point in time, so the Sims 2 website it basically useless...unfortunately.

thesims2.ea.com/help/index.php
No signup needed...

However if your copy is a burned and not on original media, that could be your issue.

[Austen]

Sounds like the file is corrupt.

[»Leslie«]

I bought it from Target when it first came out, and I've installed it on my sister's computer and a friend's computer just fine, but for some reason it won't go on mine and my fiance's computer.

That's what it sounds like to me as well, Austen. But, I don't know how to fix it.

[MarvinRules]

Apr 25, 2009 15:16:10 GMT -8 »Leslie« said:

I bought it from Target when it first came out, and I've installed it on my sister's computer and a friend's computer just fine, but for some reason it won't go on mine and my fiance's computer.

That's what it sounds like to me as well, Austen. But, I don't know how to fix it.

Did you try cleaning the disks?
Do your comptuers both meet the system requirements?
Do you have trouble with any other disks in either computer?

[»Leslie«]

Apr 25, 2009 15:22:13 GMT -8 MarvinRules said:

Apr 25, 2009 15:16:10 GMT -8 »Leslie« said:

I bought it from Target when it first came out, and I've installed it on my sister's computer and a friend's computer just fine, but for some reason it won't go on mine and my fiance's computer.

That's what it sounds like to me as well, Austen. But, I don't know how to fix it.

Did you try cleaning the disks?
Do your comptuers both meet the system requirements?
Do you have trouble with any other disks in either computer?

Yes, I tried cleaning the disk before installing. I originally thought that was the issue.
Both of our computers meet the requirements for the expansion pack.
We don't have trouble playing or installing any other disk related material. DVD's, other PC games and music CD's aren't a problem. Even the other Sim expansions work wonderfully. It's just the Sims 2 Seasons that's giving us a problem.