Joxcenia
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Joxcenia
--- I Came... I Saw... --- I Went Home... lol
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Post by Joxcenia on Oct 12, 2013 16:07:41 GMT -8
Forum URL: whooshorg.proboards.com/
I have a member who can't seem to log into his account. Could it be possible for someone to link it to his master/global account?
The one he cannot log into is:
<snip>
The two he can log into are:
<snip>
<snip>
And could you link my Support member account to my master/global account? It won't let me switch out the one email addy for the other, which is already in use, of course. I couldn't find a way to link them myself.
<snip>
Thanks for your help.
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#00AF33
Bark Different.
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RedBassett
I'm a Marxist/Lennonist of the Groucho/John variety.
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applecomputer
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Post by RedBassett on Oct 12, 2013 17:36:14 GMT -8
To change the linking of existing accounts, you have to first log into the global account of the account, unlink it from that global account, and re-link it to your current global account. The unlink function can be found in the account settings ( ) for the global account. Is the other member also experiencing the same issue, where the account is linked incorrectly, or is it another issue stopping him from logging in?
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Joxcenia
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--- I Came... I Saw... --- I Went Home... lol
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Joxcenia
--- I Came... I Saw... --- I Went Home... lol
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joxcenia
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Post by Joxcenia on Oct 12, 2013 17:43:06 GMT -8
I saw the 'unlink' account, but I was afraid to try it. I'll give it a try in a few minutes.
As for the other member ... I had the problem he's describing when I tried to log in here without logging out of the other global account. Once I logged out of it I was able to log into this account. I told him to do that, and he says he did, but I'm thinking he only thinks he logged out. I gave him the link to this thread to come here and seek help. He had the same problem when trying to log in here the other day. I'm not sure if he has an account here or not, but I let him know he could post as a guest.
Thanks for your help.
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#00AF33
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RedBassett
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Post by RedBassett on Oct 12, 2013 17:45:19 GMT -8
Unlinking your account simply puts a password on it so it is like a freshly converted account again, waiting to be linked to a global account. We'll be here if you get a response on what is up or if he posts here
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Joxcenia
New Member
--- I Came... I Saw... --- I Went Home... lol
Posts: 26
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Joxcenia
--- I Came... I Saw... --- I Went Home... lol
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joxcenia
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Post by Joxcenia on Oct 12, 2013 17:51:49 GMT -8
Okay. Thank you.
And yay ... all of my accounts are now linked together. Thank you again.
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Spock in exile
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Spock in exile
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GUEST
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Post by Spock in exile on Oct 12, 2013 17:52:55 GMT -8
Greetings. I decided to try Joxcenia's link and have ended up here. I was on this board once a couple of days ago and couldn't login then either. I even tried to "change my password" to no avail.
I'm starting to wonder if it might be that I've used two different email addresses. If there was some way to send a Private Message, I could list any and all emails that it might have been but hesitate to do so in a public topic.
Awaiting instructions.
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#00AF33
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RedBassett
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Post by RedBassett on Oct 12, 2013 17:55:01 GMT -8
What happens when you try to log in using the username and password for the account in question? Can you provide a link to the account?
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Joxcenia
New Member
--- I Came... I Saw... --- I Went Home... lol
Posts: 26
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Joxcenia
--- I Came... I Saw... --- I Went Home... lol
26
September 2004
joxcenia
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Post by Joxcenia on Oct 12, 2013 17:58:04 GMT -8
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#00AF33
Bark Different.
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RedBassett
I'm a Marxist/Lennonist of the Groucho/John variety.
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applecomputer
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Post by RedBassett on Oct 12, 2013 17:59:28 GMT -8
Apologies, missed that one!
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Joxcenia
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--- I Came... I Saw... --- I Went Home... lol
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Joxcenia
--- I Came... I Saw... --- I Went Home... lol
26
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joxcenia
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Post by Joxcenia on Oct 12, 2013 18:01:14 GMT -8
No problem. I had several links in the thread, so it could have been confusing.
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Joxcenia
New Member
--- I Came... I Saw... --- I Went Home... lol
Posts: 26
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Joxcenia
--- I Came... I Saw... --- I Went Home... lol
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September 2004
joxcenia
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Post by Joxcenia on Oct 12, 2013 18:10:36 GMT -8
Spock: You used your website email for Whoosh, and your gmail for the other two forums. So try using your website email to log in and not the gmail one. Then use the suggestion I was given above to unlink the account so it will connect to the other one. Then log back into that account to delete it. Make sure it is empty of all accounts before deleting it.
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Spock in exile
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Spock in exile
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Post by Spock in exile on Oct 13, 2013 17:36:22 GMT -8
Hmm, I just asked for a password reset for my website email and 15 minutes has gone by without a reply. Does it normally take so long? When I requested all the others, the response was almost immediate.
I was hoping to respond tonight before I go to bed. If it takes much longer I may have to resubmit the request.
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#00AF33
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RedBassett
I'm a Marxist/Lennonist of the Groucho/John variety.
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applecomputer
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Post by RedBassett on Oct 14, 2013 5:31:43 GMT -8
Password requests should come through almost immediately. Have you checked your spam folder? Are you entering your username or email address when requesting the password?
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#e61919
Support Manager
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Michael
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wiseowl
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Post by Michael on Oct 14, 2013 8:51:58 GMT -8
Hi,
I just checked out the account that currently cannot be accessed. It does indeed appear that the account is not linked to any global account. Logging in normally to that account will prompt you to automatically link the account with your existing global account.
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Joxcenia
New Member
--- I Came... I Saw... --- I Went Home... lol
Posts: 26
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Aug 11, 2010 16:32:36 GMT -8
Joxcenia
--- I Came... I Saw... --- I Went Home... lol
26
September 2004
joxcenia
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Post by Joxcenia on Oct 14, 2013 14:50:34 GMT -8
He has logged in and posted, so I guess it's all good now.
Thanks for all the help. I ran out of options for him to try.
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