JJ
New Member
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
Posts: 45
inherit
255422
0
Mar 13, 2019 17:27:17 GMT -8
JJ
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
45
June 2018
jonijosi
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Post by JJ on Jul 18, 2018 5:57:02 GMT -8
Forum URL: jjspicksnplays.com/I just added more storage to my site and I still can't add attachments of my pdf's. Please help. I bought the maximum storage for $10. Here is the kind of attachment I am trying to post. WOH_2018-07-19.pdf (2.57 MB)
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JJ
New Member
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
Posts: 45
inherit
255422
0
Mar 13, 2019 17:27:17 GMT -8
JJ
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
45
June 2018
jonijosi
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Post by JJ on Jul 18, 2018 6:24:59 GMT -8
This is so confusing to me. I probably spent $10 I didn't even need to spend. I only do one attachment per post. I just don't understand why I can't post my pdf's. Unbelievable.
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inherit
191740
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Mar 27, 2024 4:50:22 GMT -8
stevecureboi
I know tomorrow's gonna taste like cake
942
March 2013
stevecureboi
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Post by stevecureboi on Jul 18, 2018 6:26:27 GMT -8
Forum URL: jjspicksnplays.com/I just added more storage to my site and I still can't add attachments of my pdf's. Please help. I bought the maximum storage for $10. Here is the kind of attachment I am trying to post. Have you set a size limit on attachments? That might be one reason
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JJ
New Member
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
Posts: 45
inherit
255422
0
Mar 13, 2019 17:27:17 GMT -8
JJ
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
45
June 2018
jonijosi
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Post by JJ on Jul 18, 2018 6:28:02 GMT -8
No, I haven't. I can't understand this.
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inherit
149117
0
Mar 28, 2024 8:48:30 GMT -8
Pearson
"a picture is worth a thousand words, a moving picture is worth a million words" Pearson
6,535
November 2009
pearson
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Post by Pearson on Jul 18, 2018 6:30:07 GMT -8
Hello, a Proboards admin, in red, should be online within the hour to check out your forum.
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inherit
223590
0
May 17, 2023 9:13:21 GMT -8
Kitty Katt
My Username is @kittykatt (with 2 t's in katt)
819
July 2015
kittykatt
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Post by Kitty Katt on Jul 18, 2018 6:35:26 GMT -8
No, I haven't. I can't understand this. Hello. Navigate to Admin -> Settings -> Manage Attachments -> Settings (section) and you should see a setting for Maximum Attachment Size - this is the setting you need to adjust to allow for larger file sizes.
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JJ
New Member
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
Posts: 45
inherit
255422
0
Mar 13, 2019 17:27:17 GMT -8
JJ
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
45
June 2018
jonijosi
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Post by JJ on Jul 18, 2018 6:37:51 GMT -8
It's on 1 MB it's the only option it gives you.
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JJ
New Member
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
Posts: 45
inherit
255422
0
Mar 13, 2019 17:27:17 GMT -8
JJ
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
45
June 2018
jonijosi
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Post by JJ on Jul 18, 2018 6:39:54 GMT -8
Hello, a Proboards admin, in red, should be online within the hour to check out your forum. Thank you.
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inherit
223590
0
May 17, 2023 9:13:21 GMT -8
Kitty Katt
My Username is @kittykatt (with 2 t's in katt)
819
July 2015
kittykatt
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Post by Kitty Katt on Jul 18, 2018 6:50:19 GMT -8
I did not see a $10.00 option. The closest are a $9.00 (Silver) option and a $12.60 (Gold) option. Are you sure you were purchasing the correct item? The page should have looked like this: If it did not look like that, then you may have been on the wrong page. You should be able to log onto www.proboards.com/ and click the Account button at the top, then select Transactions to see what you purchased.
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JJ
New Member
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
Posts: 45
inherit
255422
0
Mar 13, 2019 17:27:17 GMT -8
JJ
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
45
June 2018
jonijosi
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Post by JJ on Jul 18, 2018 6:55:54 GMT -8
I purchased unfortunately the theme purchase for $10. So because my pdf's are over 1 MB I have to order another storage for attachments. I thought that's what that was. Very confusing. JJ You have purchased the following items for this forum: Theme Storage +100 MB WOH_2018-07-19.pdf (2.57 MB)
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inherit
223590
0
May 17, 2023 9:13:21 GMT -8
Kitty Katt
My Username is @kittykatt (with 2 t's in katt)
819
July 2015
kittykatt
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Post by Kitty Katt on Jul 18, 2018 6:59:44 GMT -8
I purchased unfortunately the theme purchase for $10. So because my pdf's are over 1 MB I have to order another storage for attachments. I thought that's what that was. Very confusing. JJ You have purchased the following items for this forum: Theme Storage +100 MB View AttachmentIf you are trying to add your PDF to a post using the Add Attachment button (like you did in your post above), then that would indeed fall under the Manage Attachments storage / upgrade. A Theme Storage upgrade increases the total amount of themes you may have, but each theme is still limited to 10MB - that just increases the total theme storage you may have.
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#e61919
Support Staff
224482
0
Member is Online
1
Mar 28, 2024 10:24:21 GMT -8
Scott
23,129
August 2015
socalso
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Post by Scott on Jul 18, 2018 7:01:47 GMT -8
JJ, I see that you purchased additional theme storage rather than attachment storage. While theme storage is a one-time fee for each upgrade, attachment storage is a monthly fee (subscription). When you purchase an upgraded level of attachment storage it will show you on the purchase page the limits of each plan such as total storage, files per post, and max file size.
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JJ
New Member
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
Posts: 45
inherit
255422
0
Mar 13, 2019 17:27:17 GMT -8
JJ
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
45
June 2018
jonijosi
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Post by JJ on Jul 18, 2018 7:03:12 GMT -8
I purchased unfortunately the theme purchase for $10. So because my pdf's are over 1 MB I have to order another storage for attachments. I thought that's what that was. Very confusing. JJ You have purchased the following items for this forum: Theme Storage +100 MB If you are trying to add your PDF to a post using the Add Attachment button (like you did in your post above), then that would indeed fall under the Manage Attachments storage / upgrade. A Theme Storage upgrade increases the total amount of themes you may have, but each theme is still limited to 10MB - that just increases the total theme storage you may have. Yes, I made a error on purchasing the theme storage. I guess I'll have to buy the attachment storage upgrade and see how that goes. Just not sure how much I need. JJ...Thank you.
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JJ
New Member
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
Posts: 45
inherit
255422
0
Mar 13, 2019 17:27:17 GMT -8
JJ
"A good rider can hear his horse speak to him. A great rider can hear his horse whisper."
45
June 2018
jonijosi
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Post by JJ on Jul 18, 2018 7:04:34 GMT -8
JJ , I see that you purchased additional theme storage rather than attachment storage. While theme storage is a one-time fee for each upgrade, attachment storage is a monthly fee (subscription). When you purchase an upgraded level of attachment storage it will show you on the purchase page the limits of each plan such as total storage, files per post, and max file size. Yes I see that now. I made a mistake. I do like to post my attachments so now I have to decide just how much I need. Thanks for the information. JJ
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inherit
223590
0
May 17, 2023 9:13:21 GMT -8
Kitty Katt
My Username is @kittykatt (with 2 t's in katt)
819
July 2015
kittykatt
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Post by Kitty Katt on Jul 18, 2018 7:07:45 GMT -8
If you are trying to add your PDF to a post using the Add Attachment button (like you did in your post above), then that would indeed fall under the Manage Attachments storage / upgrade. A Theme Storage upgrade increases the total amount of themes you may have, but each theme is still limited to 10MB - that just increases the total theme storage you may have. Yes, I made a error on purchasing the theme storage. I guess I'll have to buy the attachment storage upgrade and see how that goes. Just not sure how much I need. JJ...Thank you. While on the Manage Attachments upgrade page (like in the image I posted above), you can click on each plan (without purchasing) and it will show you how many files per post and maximum file size per file is in that plan. In my image above, you can see that the Silver plan allows up to 12 files per post with each file being a maximum of 4MB each. Also, please be sure to read Scott's post above, as he pointed out (thank you, Scott) that Attachment upgrading is a monthly expense (subscription). Edit: It seems that you had done so while I was typing my response. ==^,.,^==
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