inherit
GO NOW Welcome to Pain
145851
0
Nov 2, 2022 12:05:16 GMT -8
Syko Nachoman
let it all go at once, not piece by piece, but like a whole bucket of stars dumped into the universe
14,479
August 2009
sykonachoman
|
Post by Syko Nachoman on Dec 11, 2018 16:46:07 GMT -8
eBay's website and 45 minutes of Googling have no information to offer about this problem, so I was wondering if any eBayers here have had the same experience. I'm trying to allow buyers to buy multiple items that are set to "Buy It Now" without having to pay for them immediately. This way, I can allow them to request a combined invoice, which will apply my combined shipping option to reduce their total. The buyer claims that the item requires them to pay immediately if they buy it, however, so I decided to check my payment policy to ensure that this isn't the case. I have recently had several other buyers buy multiple items from me and then request an invoice with no issues. Here is what my Payment Policy (which is applied to all of my active items) looks like: I'm having trouble understanding what I should be doing differently. Has anyone else had this problem? If so, how did you resolve it? What am I doing wrong?
|
|
inherit
180565
0
Mar 28, 2024 18:22:27 GMT -8
User 180565 is taking donation
I forgot you were a person
10,420
June 2012
keenk
Pink Stars
|
Post by User 180565 is taking donation on Dec 11, 2018 17:28:20 GMT -8
Calling eBays customer support is too advanced in this situation am I right?
|
|
inherit
HA HA HA HA!
2807
0
Nov 19, 2012 14:50:09 GMT -8
Inkjet
15,550
February 2002
inkjet
|
Post by Inkjet on Dec 11, 2018 17:56:10 GMT -8
Can you set it up to have both the bid and buy it now option available? Not sure if it would actually work for your situation or not, though.
|
|
inherit
GO NOW Welcome to Pain
145851
0
Nov 2, 2022 12:05:16 GMT -8
Syko Nachoman
let it all go at once, not piece by piece, but like a whole bucket of stars dumped into the universe
14,479
August 2009
sykonachoman
|
Post by Syko Nachoman on Dec 11, 2018 18:04:28 GMT -8
Can you set it up to have both the bid and buy it now option available? Not sure if it would actually work for your situation or not, though. Hmmm, that's an interesting idea. I think you can allow bidding and still have a buy-it-now price. I'll look into that, thanks! Calling eBays customer support is too advanced in this situation am I right? I hate talking to people on the phone and was hoping for a quicker fix (though you're not wrong to suggest that ). Right now I'm just communicating directly with the buyer and trying to make sure they get the correct shipping price without overpaying.
|
|
inherit
(?)?
188910
0
Jan 26, 2013 13:30:48 GMT -8
♥ ℒʊ√ ♥
Clouds float into my life no longer to carry rain or usher storm but to add color to my sunset sky.
10,458
January 2013
luv
|
Post by ♥ ℒʊ√ ♥ on Dec 11, 2018 19:20:12 GMT -8
I purchase from eBay frequently.
They've had a "Cart" for many years now. Buyers just add as many items as they want to the cart (can be from different buyers or just one buyer) and when you check out, eBay sorts the items by sellers and you pay at that time.
|
|
inherit
GO NOW Welcome to Pain
145851
0
Nov 2, 2022 12:05:16 GMT -8
Syko Nachoman
let it all go at once, not piece by piece, but like a whole bucket of stars dumped into the universe
14,479
August 2009
sykonachoman
|
Post by Syko Nachoman on Dec 12, 2018 14:14:07 GMT -8
I purchase from eBay frequently.
They've had a "Cart" for many years now. Buyers just add as many items as they want to the cart (can be from different buyers or just one buyer) and when you check out, eBay sorts the items by sellers and you pay at that time. That's what I thought was supposed to happen, but apparently this particular buyer was having issues. They did mention that they were trying to use the mobile version of eBay, which might have been the reason why it wasn't working correctly. Also, an update: I did manage to get things sorted out and the buyer bought the things last night, so all is well.
|
|
inherit
(?)?
188910
0
Jan 26, 2013 13:30:48 GMT -8
♥ ℒʊ√ ♥
Clouds float into my life no longer to carry rain or usher storm but to add color to my sunset sky.
10,458
January 2013
luv
|
Post by ♥ ℒʊ√ ♥ on Dec 12, 2018 15:19:45 GMT -8
I'm glad all is well, Syko Nachoman .
I remember back when I was selling, there was no cart. So every auction with combined or discounted shipping would require an invoice sent out by the seller. Now, eBay does it according to the seller's specifications. I can even add international and domestic purchases to the cart and when checking out, eBay sends separate invoices where necessary. They've really streamlined the experience to remain competitive with all of the online competition out there.
Now, if your buyer chose the "Buy it Now" option rather than the "Add to Cart" option, what you are describing would occur.
|
|