A lot of users are getting spam pop-ups.

[davemorton]

Forum URL: elitemoneysaving.freeforums.net/thread/2/elite-thread-exile?page=570&scrollTo=21299
A lot of my users are complaining about getting "you have been chosen by Sky" pp-ups when using the board.  I know I have not given enough information here to get help, but what information would help?  I have asked them to give me the URL, time, browser being used, and if possible a screenshot, is there anything else I should be asking them for to try and get to the bottom of this please? 

[Former Member]

davemorton, when you say pop-up, can you clarify what that means? is it:

A) The pop-up forces you to load into another web page. This is known as a redirect.
B) While still on the forum, you have an intrusive ad that overlays the forum.

[davemorton]

Many thanks for the reply.  I will ask the question.  I have not had the pop up so not sure.  It may be tomorrow that I can answer the question as due to my time-zone, most of my forum users are not online at the moment. 

[Michael]

Hi Dave,

Thats totally understandable. If user are experiencing a redirect please let them know that we automatically receive a report when a redirect occurs. If users are receiving the second type (a more traditional pop-up overlay over the forum instead of sending you to a new page) then have them please click the "Report Ad" link present on the bottom of every page.

[davemorton]

Many thanks, I will pass that information on.  Much appreciated.