Shoutbox not showing up at all?

[clemie]

I was coping some coding over to an updated version of a skin I had made. The old version the shoutbox is on and working fine, this new version I can't even get it to show up no matter what I do, I've even copied the shoutbos coding over, made sure it was enabled, tried posting it in different places to see if it will even show up and nothing. ;n; wolvdenrp.boards.net/

[Beckea]

clemie ,
Check to see if you have it enabled in your Forum Settings --

ADMIN > FORUM SETTINGS -- click on SHOUTBOX and check to see if it is enabled.

If it is enabled then you would check in THEMES - and LAYOUT TEMPLATES > FORUM WRAPPER -- you will need to check for this code

$[shoutbox]
in the Forum Wrapper just underneath Content or above it -- it may not be there so copy and paste the above code to either above content or believe whichever you prefer. Sometimes it will be there but may have this around it <! ------ $[shoutbox] --------> just take out the <! -----> and it should work again.

I hope this helps.

[clemie]

Yes, it's enabled and I have $[shoutbox] posted, I've tried multiple places in the coding and still nothing. :I not sure why, it works fine on the other theme and as far as I can tell there is nothing stopping it from working.

[Beckea]

May 25, 2019 11:37:36 GMT -8 clemie said:

Yes, it's enabled and I have $[shoutbox] posted, I've tried multiple places in the coding and still nothing. :I not sure why, it works fine on the other theme and as far as I can tell there is nothing stopping it from working.

Could you possibly copy and paste the code of your Forum Wrapper (is that where the code is placed?)

There could be something else not allowing it to show as well.
What is the theme's title? (did you get it from the theme library?)
What plug ins do you have or if any installed? Some may have it where it will not show.

[clemie]

I had it made for me by commissioning someone.
Right now the only plugins I have: prntscr.com/ntavpn

Also the shoutbox is currently in "Home" however if I put it in "forum Wrapper" it doesn't show either :C

{foreach $[category]}

   <!-- BEGIN CATEGORIES -->
   <div class="container boards" id="category-$[category.id]">

       <!-- BEGIN TITLE BAR -->
       <div class="title-bar">
           <h2>$[category.display_name]</h2>
       </div>
       <!-- END TITLE BAR -->

       <!-- BEGIN BOARD LIST -->
       <div class="content">
           $[category.board_list]
       </div>
       <!-- END BOARD LIST -->

   </div>
   <!-- END CATEGORIES -->

{/foreach}

{if $[show_stats]}

   <!-- BEGIN INFO CENTER -->
   <div class="container stats">

       <!-- BEGIN TITLE BAR -->
       <div class="title-bar">
           <h2>Information & Statistics</h2>
       </div>
       <!-- END TITLE BAR -->

       <!-- BEGIN CONTENT -->
       <div class="content">

           <!-- BEGING "CURRENTLY ONLINE" -->
           <div class="stats__info">
               <div class="stats__title">
                   <p>Currently Online</p>
                   <div id="user-legend"></div>
                   <span>$[total_staff_online] Staff, $[total_members_online] Member{if $[total_members_online] != 1}s{/if}, {if $[view_guests_online_link]}<a href="#" class="$[view_guests_online_link.class]">{/if}$[total_guests_online] Guest{if $[total_guests_online] != 1}s{/if}{if $[view_guests_online_link]}</a>{/if}</span>
               </div>
               <div class="stats__users">
                   {foreach $[online_user]}
                       $[online_user]{if $[online_user.invisible]} <span class="small">(invisible)</span>{/if}$[online_user.comma]
                   {/foreach}
                   {if $[total_online_not_shown]}
                       , and <a class="$[view_active_members_link.class]" href="$[view_active_members_link.href]">$[total_online_not_shown] more...</a>
                   {/if}
               </div>
           </div>
           <!-- END "CURRENTLY ONLINE" -->

           <!-- BEGIN "RECENTLY ONLINE" -->
           <div class="stats__info">
               <div class="stats__title">
                   <p>Recently Online</p>
                   <span>$[total_staff_online_24] Staff, <a class="$[view_todays_active_members_link.class]" href="$[view_todays_active_members_link.href]">$[total_members_online_24] Member{if $[total_members_online_24] != 1}s{/if}</a>, $[total_guests_online_24] Guest{if $[total_guests_online_24] != 1}s{/if}</span>
               </div>
               <div class="stats__users">
                   {foreach $[online_user_24]}
                       $[online_user_24]{if $[online_user_24.invisible]} <span class="small">(invisible)</span>{/if}$[online_user_24.comma]
                   {/foreach}
                   {if $[total_online_not_shown_24]}
                       , and <a class="$[view_todays_active_members_link.class]" href="$[view_todays_active_members_link.href]">$[total_online_not_shown_24] more...</a>
                   {/if}
               </div>
           </div>
           <!-- END "RECENTLY ONLINE" -->

           <!-- BEGIN CONTAINING ROW -->
           <div class="stats__row">

               <!-- BEGIN "THREADS & POSTS" -->
               <div class="stats__info stats__info--threads">
                   <div class="stats__title">
                       <p>Threads & Posts</p>
                       <span>$[recent_threads_link]</span>
                       <span>$[recent_posts_link]</span>
                   </div>
                   <div class="stats__count">
                       <p>
                           <span>$[total_threads]</span><br>
                          Threads
                       </p>
                   </div>
                   <div class="stats__count">
                       <p>
                           <span>$[total_posts]</span><br>
                          Posts
                       </p>
                   </div>
                   {if $[last_updated_thread]}
                       <div class="stats__latest stats__latest--post">
                           <p>
                               <span>Last Updated:</span><br>
                               $[last_updated_thread.recent_link] by $[last_updated_thread.last_post.created_by]<br>
                               $[last_updated_thread.last_post.created_on]
                           </p>
                       </div>
                   {/if}
               </div>
               <!-- END "THREDS & POSTS" -->

               <!-- BEGIN "MEMBERS" -->
               <div class="stats__info stats__info--members">
                   <div class="stats__title">
                       <p>Members</p>
                       <span><a href="/members" target="_parent">Member Directory</a></span>
                   </div>
                   <div class="stats__count">
                       <p>
                           <span>$[total_members]</span><br>
                          Members
                       </p>
                   </div>
                   <div class="stats__latest stats__latest--member">
                       <p>Welcome to our newest member, $[newest_user]!</p>
                   </div>
               </div>
                  <!-- END "MEMBERS" -->

           </div>
           
           <div class="stats__row">

              <br>
                     $[shoutbox]

           
             

           </div>
           <!-- END CONTAINING ROW -->

       </div>
       <!-- END CONTENT -->

   </div>
   <!-- END INFO CENTER -->

{/if}
<script>
$(document).ready(function() {
   // Board Description Images modifier
   (function modBoardImages() {
       var $boardImgLink = $('.rfbdi-board_img_link');

       $boardImgLink.each(function() {
           var $boardImg  = $(this).children('.rfbdi-board_img');
           var $boardItem = $(this).closest('.board.item');

           // Create image container
           $boardItem.find('.desc').after('<div class="image" />');
           // Append the board image to the new container
           $boardItem.find('.image').append($boardImg);
           // Remove content generated by the plugin
           $(this).siblings('.rfbdi-next_desc').remove();
           $(this).closest('.main').removeClass('rfbdi-main');
           $(this).remove();
       });
   })();
});
</script>

[Beckea]

Check in your SHOUTBOX - in your LAYOUT TEMPLATES and make a screenshot of the SHOUTBOX (HTML) -- could be there is a code not allowing it to show. Since I don't have access to your admin area I would need a screenshot.

ADMIN > THEMES > LAYOUT TEMPLATES > SHOUTBOX


And make a screenshot or copy and paste the code that you see, going through the steps it could be that it is in there. If not you may have to go to one of the red staff since they can go into your code to fix it for you.

[clemie]

oh.my.goodness. It was in there the whole time. I'm so blind LOL The one place I should have checked first.. thank you for your help xD

[Beckea]

May 25, 2019 21:31:11 GMT -8 clemie said:

oh.my.goodness. It was in there the whole time. I'm so blind LOL The one place I should have checked first.. thank you for your help xD

Glad I can help. Glad it is fixed.