Former Member
inherit
guest@proboards.com
253222
0
Mar 28, 2024 17:55:44 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Jul 5, 2019 12:08:59 GMT -8
Before changing page: After:
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Kami
Forum Cat
Posts: 40,002
Mini-Profile Theme: Kami's Mini-Profile
#f35f71
156500
0
Offline
Jul 24, 2021 11:48:29 GMT -8
Kami
40,002
July 2010
kamiyakaoru
Kami's Mini-Profile
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Post by Kami on Jul 5, 2019 12:16:16 GMT -8
Please provide a link to your forum. I know support helpers may seem to have knowledge others don't have, but even we can't diagnose a coding problem based on an image.
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Former Member
inherit
guest@proboards.com
253222
0
Mar 28, 2024 17:55:44 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Jul 5, 2019 12:35:10 GMT -8
Please provide a link to your forum. I know support helpers may seem to have knowledge others don't have, but even we can't diagnose a coding problem based on an image. legomessage.boards.net/ problem is is that the theme is group exclusive. LMB Theme
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Kami
Forum Cat
Posts: 40,002
Mini-Profile Theme: Kami's Mini-Profile
#f35f71
156500
0
Offline
Jul 24, 2021 11:48:29 GMT -8
Kami
40,002
July 2010
kamiyakaoru
Kami's Mini-Profile
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Post by Kami on Jul 5, 2019 13:05:44 GMT -8
Please provide a link to your forum. I know support helpers may seem to have knowledge others don't have, but even we can't diagnose a coding problem based on an image. legomessage.boards.net/ problem is is that the theme is group exclusive. LMB Theme Would you considering approving a test account? If not, then unfortunately no one can assist since we have no way of seeing the theme or page in question without registering.
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Former Member
inherit
guest@proboards.com
253222
0
Mar 28, 2024 17:55:44 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Jul 5, 2019 13:41:19 GMT -8
Would you considering approving a test account? If not, then unfortunately no one can assist since we have no way of seeing the theme or page in question without registering. Yes, we would be able to temporarily promote the test account.
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Kami
Forum Cat
Posts: 40,002
Mini-Profile Theme: Kami's Mini-Profile
#f35f71
156500
0
Offline
Jul 24, 2021 11:48:29 GMT -8
Kami
40,002
July 2010
kamiyakaoru
Kami's Mini-Profile
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Post by Kami on Jul 6, 2019 16:06:52 GMT -8
I've registered a test account (kamitest).
However, please ensure that the group I am assigned to that is able to see this theme does not have any administrative or moderation powers, as they're unnecessary to being able to diagnose the problem (and not advised to grant to strangers, even if they're helping out).
If this is a staff/moderator group, please create a test group to assign me to that is able to see this theme.
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Former Member
inherit
guest@proboards.com
253222
0
Mar 28, 2024 17:55:44 GMT -8
Former Member
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January 1970
Former Member
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Post by Former Member on Jul 6, 2019 17:54:55 GMT -8
Kami alright, I'm just waiting for someone to add you to the test group. Should be probably tomorrow. Thank you
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inherit
249732
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Feb 26, 2022 5:48:02 GMT -8
Sam
Typing...
135
October 2017
samzi
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Post by Sam on Jul 7, 2019 0:15:32 GMT -8
I've registered a test account (kamitest). However, please ensure that the group I am assigned to that is able to see this theme does not have any administrative or moderation powers, as they're unnecessary to being able to diagnose the problem (and not advised to grant to strangers, even if they're helping out). If this is a staff/moderator group, please create a test group to assign me to that is able to see this theme. Done
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Former Member
inherit
guest@proboards.com
253222
0
Mar 28, 2024 17:55:44 GMT -8
Former Member
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January 1970
Former Member
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Post by Former Member on Jul 8, 2019 9:46:54 GMT -8
Kami the group has been added
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Former Member
inherit
guest@proboards.com
253222
0
Mar 28, 2024 17:55:44 GMT -8
Former Member
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January 1970
Former Member
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Post by Former Member on Jul 19, 2019 8:38:47 GMT -8
bump
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Kami
Forum Cat
Posts: 40,002
Mini-Profile Theme: Kami's Mini-Profile
#f35f71
156500
0
Offline
Jul 24, 2021 11:48:29 GMT -8
Kami
40,002
July 2010
kamiyakaoru
Kami's Mini-Profile
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Post by Kami on Jul 24, 2019 19:17:08 GMT -8
Hey, sorry about the delay, I got really swamped.
Unfortunately, it seems there's something wrong with your default theme. I am unable to click the tabs in the edit profile page to open my settings, and upon entering the URL manually I am unable to save my changes to select the theme in question.
Because this, I can't help further until you can figure out why this is happening. I suspect it has something to do with the code you're using to prevent users from editing their avatars.
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Former Member
inherit
guest@proboards.com
253222
0
Mar 28, 2024 17:55:44 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Jul 24, 2019 19:53:31 GMT -8
Hey, sorry about the delay, I got really swamped. Unfortunately, it seems there's something wrong with your default theme. I am unable to click the tabs in the edit profile page to open my settings, and upon entering the URL manually I am unable to save my changes to select the theme in question. Because this, I can't help further until you can figure out why this is happening. I suspect it has something to do with the code you're using to prevent users from editing their avatars. That's very weird... I am not having any issues with it...
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Kami
Forum Cat
Posts: 40,002
Mini-Profile Theme: Kami's Mini-Profile
#f35f71
156500
0
Offline
Jul 24, 2021 11:48:29 GMT -8
Kami
40,002
July 2010
kamiyakaoru
Kami's Mini-Profile
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Post by Kami on Jul 25, 2019 0:42:02 GMT -8
Are you using a staff account?
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Former Member
inherit
guest@proboards.com
253222
0
Mar 28, 2024 17:55:44 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Jul 25, 2019 6:48:08 GMT -8
Are you using a staff account? Yes, should I try with my test account?
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Kami
Forum Cat
Posts: 40,002
Mini-Profile Theme: Kami's Mini-Profile
#f35f71
156500
0
Offline
Jul 24, 2021 11:48:29 GMT -8
Kami
40,002
July 2010
kamiyakaoru
Kami's Mini-Profile
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Post by Kami on Jul 25, 2019 8:11:47 GMT -8
Are you using a staff account? Yes, should I try with my test account? Yes; if you have a script that prevents only "normal" users from interacting with elements on the profile page, being logged into a staff account would not be affected.
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