Some members getting a 'Deceptive Website Warning'

[mirandashell]

Forum URL: pointsofviewtoo.freeforums.net/

Along with a caution that someone may be stealing their bank details.  Which would be difficult as no-one has put their bank details on the site.  

[D]

Hello,

Please could you report which browser the members who are getting this warning are using, the precise text of the warning (a screenshot would be very helpful) and whether this appears when attempting to access one particular page of the forum or every page.

Problems like this - if experienced by multiple members - are most often caused by particular content that has been posted to your forum - e.g. an image linked from a dodgy site or a suspicious hyperlink posted by someone somewhere on the forum - often unsuspectingly. The above information should help us get to the bottom of it.

[mirandashell]

I haven't seen it myself so am waiting on details from the members affected. Would it matter if it's on a phone app rather than the website?

[D]

Aug 10, 2019 2:59:02 GMT -8 mirandashell said:

I haven't seen it myself so am waiting on details from the members affected. Would it matter if it's on a phone app rather than the website?

It's hard to say without knowing further details but it may well matter. If you could also get that info from your members that would be helpful.

[Former Member]

I had it too and was using Google Chrome.

[mirandashell]

I've just had a report of a browser hi-jacker. The member is using an Ipad and safari.  They are being redirected to an ad site.  I'm just waiting for the address.

[D]

I see you have also seen the other thread with the similar problem - it's looking like this might be down to a malicious ad that has slipped through. Is it possible to ask your members to report the ad via the * tool so it can be removed as quickly as possible? They should be able to see the ad the list that appears for them on the reporting link if they can remember the rough time it occured.

[mirandashell]

I've pinned a post with the link to the Ad Report page in the tech section of my forum. So hopefully in future the reports will come straight here rather than a complaint to me first.

[D]

Aug 11, 2019 9:02:13 GMT -8 mirandashell said:

I've pinned a post with the link the Ad Report page in the tech section of my forum. So hopefully in future the reports will come straight here rather than a complaint to me first.

Good idea. The ProBoards staff will be able to give this some attention when they return to the office tomorrow if you'd like to check back after 5PM GMT.

[Michael]

Hi,

We blocked a whole bunch of ads over the weekend, please let me know if you are still having issues.

[mirandashell]

No reports of any problems from anyone so it seems it was one of the ads. Thank you for getting rid of it!

[Michael]

Aug 13, 2019 9:23:58 GMT -8 mirandashell said:

No reports of any problems from anyone so it seems it was one of the ads. Thank you for getting rid of it!

Good to hear! I would also like to point out that the report ad link that was provided to you is now defunct and I would suggest you remove the link to this (now inoperable) page from your forum as to not confuse your users. Please instruct them to use the "Report Ad" link present at the bottom of every page (that displays ads).