need help with log in

[sarko]

Not getting much support from Proboards on this...each time I leave my sight... From the land of the Bluenose  detecting I have to re login in.  password I use never works even when i get send or create new password to my email.  have talked to some forum members who are experiencing the same thing.  Darn annoying.

Can some one help stop this...thanks in advance!

[Scott]

sarko , this is the 3rd thread you started regarding this issue:

support.proboards.com/thread/619959/continually-log
support.proboards.com/thread/656038/trouble-signing

We have attempted to assist you in these previous threads however you have not followed through. Not fair for you to state that "Not getting much support from Proboards on this" when you abandon the threads in the middle of getting assistance.


I'd be happy to help you try and get this sorted out.  Let's start here:

1. How are you accessing the forum? Is is from a saved link in email, a browser bookmark, or are you typing in the forum URL?

2. Do you have multiple accounts on the forum?

[sarko]

Yo Scott....sorry for the remark but a tad frustrated.  Every time the login comes up.....it is from a "saved" login.  My email is in the left side and the password in the right.  Have to remove it and go through the process.  Not a computer guy but have had this forum for quite a while!

There are 3 different login users under my name....how not sure but would only like to have one sign in for my admin as once in a while spam enters my forum.

So each time I type in my user name and then get them after that robot test to send an email where as i can reset the password.

When the forum was set up it was my daughter who did so...she has moved to Labrador


Again I apologize for saying lack of support and feel free to delete the uncalled for remark.

Hopefully i won't loss this forum  login.

[Craig]

Hi

Just to firstly obtain some clarification. Are you saying that after you have entered your email and password it shows you three accounts you can login as, or are you saying that you have 3 different email/password combinations and you want them all to be merged under one email/password?

Or is it just the password you are having problems with?  If it is just the password, aftre you go through the process of changing the password, and you then login using that password, a dialog box should appear towards the top of your browser asking if you wish to update your 'saved' password.  Do you get this, and have you affirmed it?

[genen]

I was given a user id on the Gigabyte forum. But when I log in, it says I am a guest. When I try to log in again, the user id field is covered with message "pending staff approval". Would you please check my user id to see if this can be corrected. User id is eugue2000. I do not want to put my email address on this reply. Thank you.

[elhombre]

Mar 31, 2019 3:25:05 GMT -8 genen said:

I was given a user id on the Gigabyte forum. But when I log in, it says I am a guest. When I try to log in again, the user id field is covered with message "pending staff approval". Would you please check my user id to see if this can be corrected. User id is eugue2000. I do not want to put my email address on this reply. Thank you.

Under the rules of this support board,you must start your own thread for any issue, 

Your query has nothing to do with this discussion.