Cannot log in.

[Radrook]

Forum URL: support.proboards.com/thread/656968/create-new-forum-name-rejected?page=1

Tells me I a not a member when I try to get a new password. Tells me password is wrong. I previously had logged in with my old email as a  password but now it will not accept it. My new email is email removed

[Nscalerr 🐺]

Hi Radrook

First of never add your email address to a post, (Staff can see it anyway). Also I am not sure you can use an email address as a password, (and it would not be that secure, since if someone was to find out what it was, they could then log in as you).

It may be possible that you have more than one Global Account, which is why it says you are not a member,

You can go to www.proboards.com/ while logged in here and it will show you, your Global Account with the forums you are registered on listed below. If you have more than one Global Account, then some of the forums will not be listed on the one you are currently listed on.

Take a look at this Linking all your forum accounts to one Global Account.

[Craig]

Hi Radook

If the above response doesn't answer your question, could you go in to a little more detail in regards to what error messages you get and the steps taken to produce those error messages.

[Radrook]

Nov 10, 2019 20:13:19 GMT -8 Nscalerr 🐺 said:

Hi Radrook

First of never add your email address to a post, (Staff can see it anyway). Also I am not sure you can use an email address as a password, (and it would not be that secure, since if someone was to find out what it was, they could then log in as you).

It may be possible that you have more than one Global Account, which is why it says you are not a member,

You can go to www.proboards.com/ while logged in here and it will show you, your Global Account with the forums you are registered on listed below. If you have more than one Global Account, then some of the forums will not be listed on the one you are currently listed on.

Take a look at this Linking all your forum accounts to one Global Account.

Thanks for the response.
I only have one forum account. The other account was discontinued long ago The email I post is not the email that I used to log in. That email I used in order to log in doesn't log me in as it did the last time. Before I tried using it I had used my regular password which suddenly and inexplicably no longer works. I went to the link you provided and it doesn't display any account in my name. Just advertising.

[Radrook]

I just was able to log into my account. Found other boards listed as if still active but which I had cancelled.
How my login became entangled with such cancelled forums is beyond me.

[Nscalerr 🐺]

In what way do you mean cancelled, since you can't actually cancel a forum, only delete it, (or place in maintenance mode)??

To delete a forum you go to Admin Home > Settings > Delete Forum and type in the word Delete and your password. It sounds like they were not actually deleted, but may have been put in to maintenance mode since they are still on the list. Think one of the Reds, (Admin Staff) need to take a look at things.

[Scott]

Radrook, if you want you may PM me the email addresses you use and I can try and help you get all this sorted.