inherit
260778
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Apr 2, 2020 5:11:25 GMT -8
skorcz
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April 2020
skorcz
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Post by skorcz on Apr 1, 2020 7:16:53 GMT -8
Forum URL: skorcz.freeforums.netMy new members are not receiving their activation codes, is there a way to correct theis?
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#e61919
Support Staff
224482
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1
Apr 24, 2024 16:47:46 GMT -8
Scott
23,285
August 2015
socalso
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Post by Scott on Apr 1, 2020 7:19:15 GMT -8
skorcz can you tell me the username of a couple members who have not received the code and I will check our mail log.
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inherit
260778
0
Apr 2, 2020 5:11:25 GMT -8
skorcz
2
April 2020
skorcz
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Post by skorcz on Apr 1, 2020 8:03:51 GMT -8
isaiah alyviaf
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#e61919
Support Staff
224482
0
1
Apr 24, 2024 16:47:46 GMT -8
Scott
23,285
August 2015
socalso
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Post by Scott on Apr 1, 2020 8:33:48 GMT -8
skorcz , according to our mail log emails were successfully sent to those new members. Here are some things they can do: - Have them double check their spam/junk folders. - Have them whitelist noreply@proboards.com- I see they are using a school email. They may need to check that the school is not blocking delivery of the activation email.
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