Member changed email address - no activation code sent?

[bonesiii]

Forum URL: porkys-board.proboards.com/

Hi, am asking this for a fellow member of the above forum (not mine) - she has tried to change her email address, and despite several requests, has not received any activation code to the new email addy.

She has checked all the usual places (is pretty computer savvy) but nothing.  Also she cannot now log back in using her old addy either so it must have registered the change.

Is there an issue with codes being sent out please?  Thanks

Steve

[Craig]

Hi

Would you be able to PM me the username of the member on the forum, along with the email address they tried to change, and the email they wanted to change it to.

[bonesiii]

I have just done so - thank you

[Craig]

Thanks

I forwarded the information on to Scott, who will hopefully be able to look at this for you today. Apologies for the wait.

[Scott]

bonesiii, looking at your forum I see that the member in question was online. Is there still an issue with them and their account?

[bonesiii]

Hi sorry for the delay. She got back in with a different email provider - thinks the issue may be to do with codes not being sent to yahoo email addresses possibly?

Thanks for replying - Steve