Having Account Issues

[kironus]

Forum URL: (private)


Good morning, afternoon, or evening. Whichever might apply when you get to this post.

Firstly, I would like to start off by saying thank you for taking the time to review this quandary. But I'll try and keep this brief for you all. The issue that we're having on our site is effectively an account issue blown to the highest proportions. The account in question being the admin account. A few months ago the creator of the site left, but there wasn't a proper transfer of power (admin account transfer). So the person still holds the admin account for the forum. For the most part, staff has been able to function without the need to have it. But it is a bit weird to not have the keys to the house you're managing. I've read over the Account Transfer Procedure, but wanted to know if the previous admin needed to be contacted for a succession? The reason we ask is because there is a chance of retaliation if they are approached. Retaliation as in the deletion of the site before we could gain proper control as they have mentioned doing so in the past. 

[Scott]

kironus, the admin (forum creator) would need to make the request to transfer the forum as outlined in in our Help Guide article Forum Admin Account Transfers. Sorry there is no other way around this as there is no evidence of forum abandonment to allow us to consider any other transfer options.

[kironus]

But the forum creator specifically stated that they're leaving the site (it's in the url posted) in the hands of someone else. They just never gave them the admin account and have been holding onto it.

[bigballofyarn]

Jul 2, 2020 6:58:19 GMT -8 kironus said:

But the forum creator specifically stated that they're leaving the site (it's in the url posted) in the hands of someone else. They just never gave them the admin account and have been holding onto it.

In the post, did they also specifically name a successor?

[kironus]

Jul 2, 2020 7:09:05 GMT -8 bigballofyarn said:

Jul 2, 2020 6:58:19 GMT -8 kironus said:

But the forum creator specifically stated that they're leaving the site (it's in the url posted) in the hands of someone else. They just never gave them the admin account and have been holding onto it.

In the post, did they also specifically name a successor?

Yes, a specific successor was named, but they never were given the admin account.

[Scott]

kironus in the post I don't see a clear indication that they are completely surrendering the forum, just that they "won't be active in the community any longer" - there have been cases of other forums where the main admin may take a backseat / hands-off role, but does not want to surrender the forum. They trust their appointed staff to administer the forum and are available as needed. Again, very similar to your admin stating "I will be available to help".

I don't read any malice in the post and if the admin does want to walk away, then they shouldn't have any issue doing an official transfer.

However, I have still flagged this for management to review and consider your request.

[kironus]

Thank you.

We've just been given recent cause for concern in regards to the safety of the site (deletion). Which is something we have no way of combatting or safeguarding against, since we can't back up the site by any means.

[Michael]

Hi,

This is an unfortunate and difficult situation. Admins (those who created the forum and have ownership of the account with the username admin) have the right to delete their forum anytime they wish. The admin account on this forum is not abandoned as it has been used in the past year.

You have a couple of options available to you. You can have the admin request a transfer to whoever they wish to take ownership by creating a thread here and requesting the transfer (see the Help Guide link Scott provided above).

You can also take what you can (export your theme, make copies of your own posts, etc) and then start a new forum. This would take some effort on the part of staff and a little effort on the part of members, but might be your best alternative.

Please let us know if there are further questions we can answer for you.

[kironus]

So, we don't have any options really if they decide to delete it. We couldn't even ask you to rollback the site or something?

[Michael]

Jul 2, 2020 10:42:50 GMT -8 kironus said:

So, we don't have any options really if they decide to delete it. We couldn't even ask you to rollback the site or something?

No. Content that has been removed by users cannot be restored.

If you are worried about deletion, I wholeheartedly suggest that you begin to manually move as much as possible to a new forum.

[kironus]

I see. I won't lie to you in saying that I'm not disappointed to hear your stance on this. Especially since in the very guide that you directed me to, you all wrote:

"ProBoards will make a determination at their sole discretion what it views as the best course of action for the forum's members. It should be noted that ProBoards’ goal is the continued success of the forum and retaining the continuity of its membership."

In this situation, it's actually the opposite. This doesn't help our members nor will it help with the forum's success. We're essentially being left to fend for ourselves in a scenario we can't even defend against.

[Michael]

Jul 2, 2020 11:22:39 GMT -8 kironus said:

I see. I won't lie to you in saying that I'm not disappointed to hear your stance on this. Especially since in the very guide that you directed me to, you all wrote:

"ProBoards will make a determination at their sole discretion what it views as the best course of action for the forum's members. It should be noted that ProBoards’ goal is the continued success of the forum and retaining the continuity of its membership."

In this situation, it's actually the opposite. This doesn't help our members nor will it help with the forum's success. We're essentially being left to fend for ourselves in a scenario we can't even defend against.

Hi,

You'll notice the section you're quoting is called "Forum Admin Account Succession" and the line directly before your quote reads as follows:

If a forum admin passes away, or if the main admin has clearly abandoned a forum, ProBoards may determine a successor for the account.

As I stated in my post, since the admin account has clearly been recently used the forum has not been abandoned and the admin has not passed. Hence, the quoted text does not apply to this situation.

I understand that this is not the most desirable outcome but we have these policies in place for specific reasons. If the admin wishes to pass the admin account on to another member, we are happy to help facilitate that transition. 

[kironus]

I can see what you were attempting to say with your post, but all that was effectively translated was that you only care about the community and the success of the site if, and only if, a forum creator has died or meets your set conditions for abandonment. Any other time, the community is a non-factor to you. 

In any case, I figured that I'd give you all an update on the situation. Just so that we can put a nice bow on all of this.



This was done without warning by someone who was no longer part of our site or community any longer. This was a malicious act done upon my community because of a situation unrelated to any of my members or myself. It was an action done purely to make our community suffer. Three years worth of content. Snuffed out without a grain of remorse by Nico.

So, thank you for supporting our community. Your help in preventing this crisis has been appreciated. Issue resolved.

Also, can you lock or delete this thread? We won't need it anymore.
support.proboards.com/thread/625463/fight-justice-boku-hero-academia