I could not see shoutbox at all in my forum

[sanjeevchs]

Could you please help out to make the shoutbox visible on my forum at it's default location. (I assume it is at the bottom of the forum.) I didn't make any changes to default theme.

The forum ID is: apdcphysics.boards.net/

[Retread]

Jul 25, 2020 8:11:05 GMT -8 sanjeevchs said:

Could you please help out to make the shoutbox visible on my forum at it's default location. (I assume it is at the bottom of the forum.) I didn't make any changes to default theme.

The forum ID is: apdcphysics.boards.net/

Hi sanjeevchs

Since your forum is set to Guests Must Login, only logged-in members of your forum will be able to access it. We can only guess what the problem might be.

From your Admin panel, navigate:
Admin Home> Settings> Forum Settings, then click the Shoutbox tab.

Under the Settings heading, you'll see Shoutbox with a dropdown to the right of it.
If the dropdown shows: Disabled, change that to Enabled. (the new setting will auto-save)

Also, this Help Guide article may be of use to you: Managing the Shoutbox

---

Did this change make the Shoutbox visible, or do you still need assistance?

[sanjeevchs]

My Admin Control Pannel doesn't have a shoutbox tab.

[sanjeevchs]

Sorry. I have now loggedin as Admin.

I could enable now.

Thank you!

[Retread]

Great. So we can consider this issue resolved, right?