inherit
262166
0
Dec 20, 2021 11:15:38 GMT -8
ellyfant
20
September 2020
ellyfant
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Post by ellyfant on Sept 11, 2020 8:17:30 GMT -8
Well it was resolved for a day but today it was back to not receiving daily notifications. I have just received email notifications of new threads but otherwise the problems is still there. Please help. Thanks
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#e61919
Support Manager
154778
0
1
Apr 22, 2024 12:15:24 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Sept 11, 2020 8:47:55 GMT -8
Well it was resolved for a day but today it was back to not receiving daily notifications. I have just received email notifications of new threads but otherwise the problems is still there. Please help. Thanks Hi, What notifications were you expecting to receive that you didn't? New threads and new posts are the same system so if one is working the other should be as well.
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inherit
262166
0
Dec 20, 2021 11:15:38 GMT -8
ellyfant
20
September 2020
ellyfant
|
Post by ellyfant on Sept 11, 2020 10:40:40 GMT -8
Each day at 3.00 a.m GMT I would receive notification of daily replies to threads participated in the previous day and also likes of posts made. Also a summary of new threads started
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#e61919
Support Manager
154778
0
1
Apr 22, 2024 12:15:24 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Sept 11, 2020 10:45:38 GMT -8
Each day at 3.00 a.m GMT I would receive notification of daily replies to threads participated in the previous day and also likes of posts made. Also a summary of new threads started Hi, Those emails would not have gone out for yesterday as the fix for this issue went in just after midnight server time, which is when those emails would have been generated and sent. You should receive the daily emails today.
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inherit
262166
0
Dec 20, 2021 11:15:38 GMT -8
ellyfant
20
September 2020
ellyfant
|
Post by ellyfant on Sept 11, 2020 12:08:01 GMT -8
That's strange because I did receive them the day before after not receiving them for many weeks and being assured the problem was fixed. Fingers crossed they come through tonight and thanks for your help Michael
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inherit
262166
0
Dec 20, 2021 11:15:38 GMT -8
ellyfant
20
September 2020
ellyfant
|
Post by ellyfant on Sept 12, 2020 8:17:57 GMT -8
No daily notifications were received again today, so it seems the problems hasn't been fixed after all. Please could you help with this.
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#e61919
Support Manager
154778
0
1
Apr 22, 2024 12:15:24 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Sept 14, 2020 11:25:23 GMT -8
Hi,
I've made adjustments for your account specifically as you appear to be the only one with an ongoing issue, which means the dispatcher is working just fine. Please let me know how this works for you.
Edit: Also after checking the mail log it does appear that emails are being sent to you and based on your email preferences those are likely to be daily emails.
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inherit
262166
0
Dec 20, 2021 11:15:38 GMT -8
ellyfant
20
September 2020
ellyfant
|
Post by ellyfant on Sept 17, 2020 10:45:07 GMT -8
Thanks Michael. So for a couple of days I received notifications fine, then it became intermittent and varied from differing forums and now i'm unable to access AKOE at all and there were no notifications from them even after clearing cache. Also only one daily notification received today. I hope you can help with this please
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#e61919
Support Manager
154778
0
1
Apr 22, 2024 12:15:24 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Sept 18, 2020 11:25:16 GMT -8
Thanks Michael. So for a couple of days I received notifications fine, then it became intermittent and varied from differing forums and now i'm unable to access AKOE at all and there were no notifications from them even after clearing cache. Also only one daily notification received today. I hope you can help with this please Hi, What do you mean you can't access the forum at all? If you have been banned or deleted then you wouldn't receive notifications from that forum.
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inherit
200292
0
Feb 19, 2016 22:51:40 GMT -8
Shaliza
"Laughter is timeless, imagination has no age, and dreams are forever." - Walt Disney
545
September 2013
shaliza
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Post by Shaliza on Sept 19, 2020 10:04:19 GMT -8
AKOE is my forum and ellyfant is neither banned or deleted from there. She has however had a lot of problems logging into my forum for weeks now.
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#e61919
Support Manager
154778
0
1
Apr 22, 2024 12:15:24 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Sept 21, 2020 10:43:36 GMT -8
AKOE is my forum and ellyfant is neither banned or deleted from there. She has however had a lot of problems logging into my forum for weeks now. I would have her start another thread for that. There shouldn't be any reason for difficulty logging in as long as you have an account (obviously) and the details you're using are correct.
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inherit
262166
0
Dec 20, 2021 11:15:38 GMT -8
ellyfant
20
September 2020
ellyfant
|
Post by ellyfant on Oct 2, 2020 11:11:31 GMT -8
Ok, so there have been no daily notifications for weeks again, not on any Proboards forums. On AKOE I do sometimes receive notifications of a new topic started, but that's the only forum. My email is with outlook
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#e61919
Support Manager
154778
0
1
Apr 22, 2024 12:15:24 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Oct 2, 2020 11:26:16 GMT -8
Ok, so there have been no daily notifications for weeks again, not on any Proboards forums. On AKOE I do sometimes receive notifications of a new topic started, but that's the only forum. My email is with outlook I checked the mail log and I'm seeing multiple emails both today and yesterday (server time, GMT). I would check to make sure emails aren't being sent to your spam folder.
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inherit
262166
0
Dec 20, 2021 11:15:38 GMT -8
ellyfant
20
September 2020
ellyfant
|
Post by ellyfant on Oct 3, 2020 10:23:46 GMT -8
No they're not going to Spam so it looks as if this problem is never going to be resolved which is sad because i'm missing out on a lot of what's going on in the forums
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inherit
262166
0
Dec 20, 2021 11:15:38 GMT -8
ellyfant
20
September 2020
ellyfant
|
Post by ellyfant on Oct 4, 2020 11:11:55 GMT -8
Now here's an irony. After posting on here yesterday I received the daily notification today for the first time in weeks for 4 of the 5 forums I visit regularly. I'm thoroughly confused
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