Former Member
inherit
guest@proboards.com
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Apr 24, 2024 19:53:43 GMT -8
Former Member
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January 1970
Former Member
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Post by Former Member on Sept 16, 2020 21:51:10 GMT -8
Forum URL: Music Fans.
Recently I changed my ProBoards email address to: another@another.com (see this email I used to register another me on here). Fine, I activated this change successfully.
However, I soon thereafter changed my ProBoards email back to my original email: original@original.com This required another activation which never arrived in my email inbox for some while? This also never arrived in neither spam or junk boxes. However much I request further activation resends - nothing arrives in all my inbox, junk and spam boxes.
Can you either fix this for my ProBoards global account or manually change using me original@original.com (PM me on here to get my original email address)?
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Kami
Forum Cat
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Jul 24, 2021 11:48:29 GMT -8
Kami
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kamiyakaoru
Kami's Mini-Profile
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Post by Kami on Sept 16, 2020 22:04:16 GMT -8
PB admins cannot change your email address for you, I'm afraid. If you aren't receiving the activation email, first try adding noreply@proboards.com to your contacts / trusted addresses, then try resending. If that doesn't work, a PB admin can check to see if the activation email is being sent out -- sometimes, emails will stop sending if there are too many bounced emails. If it is being sent out, your last recourse would be to contact your email provider to see if they have blocked incoming mail from the proboards noreply address or the proboards domain as a whole.
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Former Member
inherit
guest@proboards.com
262282
0
Apr 24, 2024 19:53:43 GMT -8
Former Member
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January 1970
Former Member
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Post by Former Member on Sept 17, 2020 1:39:36 GMT -8
I tried and got ProBoards noreply email on top starred rating, alas nothing since has resolved this situation. Being a former software developer and hosting own website which had an email server, you can alter any email addresses.
So, as things stand, nothing wrong in my email receits. Besides, my present email host for my original email always lets me decide what arrives as junk or spam. Let ProBoards investigate why I am not being sent an Activation code. Else, they can PM for me to give them my original email address and change this on my global account.
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#e61919
Support Staff
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Scott
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socalso
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Post by Scott on Sept 17, 2020 6:00:50 GMT -8
@caedmont, PM me with your email address and I will check it against our mail logs to ensure an email is being sent to you.
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Former Member
inherit
guest@proboards.com
262282
0
Apr 24, 2024 19:53:43 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Sept 17, 2020 11:02:01 GMT -8
This did work - many thanks Scott and many thanks to our ProBoards team
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