Updating an email address

[grendel]

Forum URL: c19.proboards.com/

As our forum is closing one of our members wishes to join another forum (registration required) but was denied as her email address was invalid. Can she change her email address on her current forum - and will this solve the problem

[Michael]

Hi,

If the user already has an account on ProBoards then they already have a global account. I'm guessing they're getting "email invalid" because it's already in use.

Have the user login on ProBoards.com with their email and password, and then go to the forum they want an account on register normally.

[grendel]

Thank you

[Craig]

Let us know how she gets on, or if she still has troubles

[grendel]

The advice worked - many thanks