Bullying on the forums

[kastrix89]

Who do u report the admins og the forum? I recieved bans on the forums for reporting one of there friends telling me to **** off and go kill myself... If it csnnot be sorted here i will be contacting elsewhere

[kastrix89]

Dec 19, 2020 7:57:00 GMT -8 kastrix89 said:

Who do u report the admins og the forum? I recieved bans on the forums for reporting one of there friends telling me to **** off and go kill myself... If it csnnot be sorted here i will be contacting elsewhere

Btw i dont mean this forum

[Kami]

if you believe a forum is breaking the tos, you can report it via the "report abuse" link at the bottom of the forum or by emailing [e-mail]

bear in mind that it can take up to 48hrs for a reply, that there is a holiday coming up soon which will impact that timeframe, and that the abuse team won't always tell you the details of what action, if any, they take

if this bullying escalates to threats and actions in the real world, i recommend contacting local authorities as well.

[kastrix89]

Dec 19, 2020 8:36:31 GMT -8 Kami said:

if you believe a forum is breaking the tos, you can report it via the "report abuse" link at the bottom of the forum or by emailing [e-mail]

bear in mind that it can take up to 48hrs for a reply, that there is a holiday coming up soon which will impact that timeframe, and that the abuse team won't always tell you the details of what action, if any, they take

if this bullying escalates to threats and actions in the real world, i recommend contacting local authorities as well.

Thank you.... I think i looked at that before and thsre was a clause about the admins on the forum (that is the problem) would have final say but ill give it ago

Thank you kami

[Kami]

Dec 19, 2020 9:30:19 GMT -8 kastrix89 said:

Dec 19, 2020 8:36:31 GMT -8 Kami said:

if you believe a forum is breaking the tos, you can report it via the "report abuse" link at the bottom of the forum or by emailing [e-mail]

bear in mind that it can take up to 48hrs for a reply, that there is a holiday coming up soon which will impact that timeframe, and that the abuse team won't always tell you the details of what action, if any, they take

if this bullying escalates to threats and actions in the real world, i recommend contacting local authorities as well.

Thank you.... I think i looked at that before and thsre was a clause about the admins on the forum (that is the problem) would have final say but ill give it ago

Thank you kami

No that's not the case.

There is a report function on posts -- these go to the forum admins.

There is also the "report abuse" link at the bottom of the forum, by the link to the PB TOS -- these go to /proboards/, and the forum admins will not receive any notification of your report. If the abuse team needs to reach out to them, they will do so and leave the reporter anonymous.

[kastrix89]

I just remembered i reported it befire and tge abuse did nothing because what the admins do is block u from the site or the treadz where ut happens.... Ill just msg the ceo as this is getting serious and he is liable for the abuse of his staff and someone using his biards

[Kami]

Dec 29, 2020 2:48:08 GMT -8 kastrix89 said:

I just remembered i reported it befire and tge abuse did nothing because what the admins do is block u from the site or the treadz where ut happens.... Ill just msg the ceo as this is getting serious and he is liable for the abuse of his staff and someone using his biards

Forum staff outside of the red-named individuals here on ProBoards Support (this forum) are NOT ProBoards staff. I just wanted to make that note since it's important.

It sounds like you keep mistakenly reporting content to the forum staff instead; if you were reporting to the abuse team, the forum staff would have no way of knowing who reported them, so you wouldn't be able to be retaliated against.

If you are struggling to find the correct link, then you can send the abuse team a direct email at this address to file your complaint against the problematic forum: [e-mail]

[kastrix89]

No i done that before. But because i couldnt gwt the eviddnce (as i was banned from the problem forum) i couldnt get it. I also invited another friend in who has had problems and they said we need eviddnce. Which he couldnt access as they lock the thread and ban ppl from it.... So in otherwards thry get away with it

[Kami]

Dec 29, 2020 7:25:34 GMT -8 kastrix89 said:

No i done that before. But because i couldnt gwt the eviddnce (as i was banned from the problem forum) i couldnt get it. I also invited another friend in who has had problems and they said we need eviddnce. Which he couldnt access as they lock the thread and ban ppl from it.... So in otherwards thry get away with it

Well you can't ban people from specific threads. You can move them to a private board, but you can't ban people just from a thread -- it's the entire forum or nothing. I'm not saying your friend was able to access the content, just that you can't ban people on a per thread basis.

If you're unable to access the forum to get the information you need, my recommendation would be to email the abuse team at the above address again and explain what's happening — they might be able to advise you further. If you know the title of the thread, even if you don't have a link / can't access it, that could help. You could also provide the username for your banned and count and assuming the account hasn't been deleted, there's a chance that they can see any posts / messages directed at you of a ToS-breaking nature.

[kastrix89]

They have banned me from a thread so its possiable... But ok txs

[Scott]

kastrix89, what Kami stated above is accurate.

1) It is impossible to be banned from a thread. You can be blocked from accessing a board or category by use of member groups, but banning at that level is not an option.

2) Reporting a terms of service violation to ProBoards directly is done via the Report Abuse link at the bottom of every forum page, or via email at [e-mail]

It is important to include links to the questionable posts/threads so the Abuse Department can investigate. If you are banned from the forum, then state that in your report and provide as much information as possible to aide in the investigation.

[kastrix89]

Dec 29, 2020 9:44:48 GMT -8 Scott said:

kastrix89, what Kami stated above is accurate.

1) It is impossible to be banned from a thread. You can be blocked from accessing a board or category by use of member groups, but banning at that level is not an option.

2) Reporting a terms of service violation to ProBoards directly is done via the Report Abuse link at the bottom of every forum page, or via email at [e-mail]

It is important to include links to the questionable posts/threads so the Abuse Department can investigate. If you are banned from the forum, then state that in your report and provide as much information as possible to aide in the investigation.

Done that then got my friend involved eho had suffered and they never responded (so in essence they support everything that is happening)

I dont think its groups as i can become a new member and i can see the thread, but if im unbanned i cant see it... Unless all members are aloud untill removed from the group (which in essence is banning someone from a thread)

[kastrix89]

I have now been permanently banned from said forums so what can I do about it....

[Kami]

Jan 2, 2021 7:32:06 GMT -8 kastrix89 said:

I have now been permanently banned from said forums so what can I do about it....

I am unclear as to what your expectations are from the abuse team — keep in mind that the abuse department won't share what steps they take to address the issue you've presented to them, so short of the forum being deleted you as an individual will not be made aware of what actions were taken. Also, bear in mind that it's been the holiday season here in the US; operations are slower than usual and that is to be expected.

That said, I am quite baffled with this latest message about "now been permanently banned" — wasn't the whole reason behind this thread that you had been banned in the first place and could not access what you needed to make a report?

[Retread]

Jan 2, 2021 7:32:06 GMT -8 kastrix89 said:

I have now been permanently banned from said forums so what can I do about it....

Regarding the ban, you can read this Help Guide article: Help I was Banned.

Dec 19, 2020 7:57:00 GMT -8 kastrix89 said:

telling me to **** off and go kill myself...

I can't say with certainty whether being told to " **** off " would be considered 'bulllying' by the Abuse Team, but I suspect it would not, and would fall under the discretion of the forum staff. While it would not be tolerated on the Support Forum, other forums set their own standards regarding friendliness and cordiality.

On the other hand, " go kill yourself " seems a bit over the line (in my opinion) even as a reply to someone who was being disruptive. If you have a link to a post where that occurred you should include that in your Abuse Report. Of course this will be a judgment call to be made by the Abuse Team, not a topic of debate on the Support Board.

Please keep in mind, the Support Forum is not a venue to air grievances or resolve forum disputes. In those matters, the most you can expect is information regarding reporting procedures.