#e61919
Support Staff
224482
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1
Apr 24, 2024 16:47:46 GMT -8
Scott
23,285
August 2015
socalso
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Post by Scott on Jan 25, 2021 19:25:23 GMT -8
So is this something that forum owners need to know about and change in the Help Guide? FYI, the help guide article has been updated.
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Brad
New Member
Posts: 17
inherit
263424
0
Feb 2, 2021 22:57:57 GMT -8
Brad
17
January 2021
azorganization
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Post by Brad on Jan 26, 2021 19:34:26 GMT -8
New problem. The button is working. Except it isn't. I tested it using a personal account and I had six others try it out. For most of them, it worked but my Admin account never received the PM message. The only message it received was the first one, that of my personal account. The new users are receiving the notification Registration Welcome PM, but the Admin's message center is not receiving the PM that they have accepted the terms. I do have in the Admin's Profile Settings, Notifications, Personal Message, Forum box checked and Email set to Instant. But that really doesn't have anything to do with not receiving the PM in the first place, correct? Where else should I check?
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inherit
217348
0
Jul 27, 2022 7:26:44 GMT -8
Lynx
5,779
January 2015
msg
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Post by Lynx on Jan 27, 2021 1:13:53 GMT -8
New problem. The button is working. Except it isn't. I tested it using a personal account and I had six others try it out. For most of them, it worked but my Admin account never received the PM message. The only message it received was the first one, that of my personal account. The new users are receiving the notification Registration Welcome PM, but the Admin's message center is not receiving the PM that they have accepted the terms. I do have in the Admin's Profile Settings, Notifications, Personal Message, Forum box checked and Email set to Instant. But that really doesn't have anything to do with not receiving the PM in the first place, correct? Where else should I check? Just so it's clear, clicking the link does not automatically send the PM - the button ( Create Message) at the bottom right of the posting area must still be clicked. Are your members sure they are clicking the Create Message button after clicking the link? If they are, please post the link you are using inside [code][/code] tags, please.
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Brad
New Member
Posts: 17
inherit
263424
0
Feb 2, 2021 22:57:57 GMT -8
Brad
17
January 2021
azorganization
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Post by Brad on Jan 27, 2021 10:26:16 GMT -8
Lynx Let me get back to you on this. It may be related to another problem I was having that was solved.
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Brad
New Member
Posts: 17
inherit
263424
0
Feb 2, 2021 22:57:57 GMT -8
Brad
17
January 2021
azorganization
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Post by Brad on Jan 31, 2021 18:56:35 GMT -8
Lynx Let me get back to you on this. It may be related to another problem I was having that was solved. Lynx Yep, it was related to the other issue. It's all good now, thank you.
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#eb7100
1480
0
1
Apr 25, 2024 2:46:20 GMT -8
Craig
208,868
September 2001
cmdynasty
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Post by Craig on Feb 1, 2021 4:59:47 GMT -8
Thanks for posting back. Glad it is all good now. If you have any further questions, feel free to start a new topic
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