Ads appearing with ad free

[weareallone]

Forum URL: awakeningforums.com

Greetings

I've had an active ad-free subscription for a while with auto renewal but for some reason today when I got on ads were appearing etc and the one popped up about the ad blocker.

I thought maybe my subscription canceled since it's a new year or something but when I went to buy ad-free again it said I already had an active subscription.

Just a tad confused

Anyone know what I can do to remedy? Thanks in advance

[Kami]

Jan 27, 2021 22:46:14 GMT -8 weareallone said:

Forum URL: awakeningforums.com

Greetings

I've had an active ad-free subscription for a while with auto renewal but for some reason today when I got on ads were appearing etc and the one popped up about the ad blocker.

I thought maybe my subscription canceled since it's a new year or something but when I went to buy ad-free again it said I already had an active subscription.

Just a tad confused

Anyone know what I can do to remedy? Thanks in advance

This may be a silly question, but did you apply the ad free credits to this month?

[Craig]

Hi

It is coming towards the end of the month, therefore it may be possible you have exhausted the allocation for the month. In your admin area, under the Upgrades tab, click on Ad-free and it should show you the stats for the month, including allocated pageviews and pageviews used and left.

[Scott]

weareallone, you have recurring Ad-Free, however it is not set to active.

Go to Admin > Upgrades > Ad-Free, and then under the 'Active' column tick the checkbox.