inherit
262454
0
Jan 7, 2023 3:34:40 GMT -8
marekant
5
October 2020
marekant
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Post by marekant on Feb 23, 2021 2:09:56 GMT -8
Forum URL: the-blue-pond-cafe.freeforums.netOne of our members has received the following message when she tried to log in. She is an established member who logs in daily, so this is a strange development ? " The account you are trying to link has already been upgraded or linked. Please login with your email address.You have successfully logged into your ProBoards global account.Do you already have an account on the-blue-pond-cafe.freeforums.net? If so, enter your username and password below to link your forum account to your ProBoards global account. If not, you can create a new forum account. "She is unable to log in. Please advise, Thank you. Marek
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#eb7100
1480
0
1
Mar 28, 2024 3:30:24 GMT -8
Craig
208,824
September 2001
cmdynasty
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Post by Craig on Feb 23, 2021 3:03:10 GMT -8
Hi It sounds like the account is not attached to the global account she is logged in to. Is it possible she has more than one global account? Ask her what email account she is logged in to and check this against the email address in her profile on the forum. Do they match? If they do match, could you let us know her username, or if she could make a post here and one of the team will check it out.
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inherit
262454
0
Jan 7, 2023 3:34:40 GMT -8
marekant
5
October 2020
marekant
|
Post by marekant on Feb 23, 2021 3:16:18 GMT -8
I'll get on it Craig and let you know if we need more help. Thanks
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