Former Member
inherit
guest@proboards.com
264308
0
Mar 28, 2024 7:49:27 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Jan 24, 2022 10:53:31 GMT -8
Forum URL: pinkyandfriends.proboards.comI am a member of the above forum and the admin has asked me to post on her behalf due to being unable to login to support. Her message is as follows. I am logged in but unable to post a topic, nor post any replies, nore access my profile to change my theme. I am on Alpha Tester theme. I was able to quote a post but not reply to it.
My username is: Pinky
Could you help her?
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#e61919
Support Staff
224482
0
Member is Online
1
Mar 28, 2024 7:47:55 GMT -8
Scott
23,128
August 2015
socalso
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Post by Scott on Jan 24, 2022 11:01:46 GMT -8
@angela47, your admin had posted about this issue here: link. I had reset her theme here to our forum's default. I assume the issue is with this forum as there is no "Alpha Tester" theme on her forum. Her post here was from 5 hours ago. Has she tried recently to log in? If she is having issues logging in here, I would suggest clearing her browser's cache/cookies, or try a different browser.
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Former Member
inherit
guest@proboards.com
264308
0
Mar 28, 2024 7:49:27 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Jan 24, 2022 11:02:49 GMT -8
Correction
She can log in to Support but has issues stated above.
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#e61919
Support Staff
224482
0
Member is Online
1
Mar 28, 2024 7:47:55 GMT -8
Scott
23,128
August 2015
socalso
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Post by Scott on Jan 24, 2022 11:04:05 GMT -8
@angela47, when she logs in, does it have her using the default theme?
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Former Member
inherit
guest@proboards.com
264308
0
Mar 28, 2024 7:49:27 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Jan 24, 2022 11:05:40 GMT -8
No, she says she is using the Alpha Tester theme
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Former Member
inherit
guest@proboards.com
264308
0
Mar 28, 2024 7:49:27 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Jan 24, 2022 11:13:57 GMT -8
@angela47 , your admin had posted about this issue here: link. I had reset her theme here to our forum's default. I assume the issue is with this forum as there is no "Alpha Tester" theme on her forum. Her post here was from 5 hours ago. Has she tried recently to log in? If she is having issues logging in here, I would suggest clearing her browser's cache/cookies, or try a different browser. Her issue is with support. Also not the same person. I apologize for the misunderstanding and confusion. Ive since change the title of the thread.
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#e61919
Support Staff
224482
0
Member is Online
1
Mar 28, 2024 7:47:55 GMT -8
Scott
23,128
August 2015
socalso
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Post by Scott on Jan 24, 2022 11:29:49 GMT -8
No, she says she is using the Alpha Tester theme I understand this "was" the theme she was using, but it isn't anymore. I had changed the theme she uses to our default (which is not the Alpha Tester theme). According to her profile she has not logged in since I've made that change. Please ask her to log in this forum and see if she still has the posting issues or a problem accessing her profile. Thanks.
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Former Member
inherit
guest@proboards.com
264308
0
Mar 28, 2024 7:49:27 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Jan 24, 2022 11:48:57 GMT -8
cottHer PM to me was started 10 hours ago and she hasnt been online on her forum since. At least not since I logged into her forum. If the issue has been resolved, she hasnt updated me yet. I guess we wait and see Thank you for the help.
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inherit
233289
0
Mar 27, 2022 1:03:12 GMT -8
Pinky
140
June 2016
chocco
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Post by Pinky on Jan 24, 2022 22:41:51 GMT -8
Thank you @angela47 for posting this message for me, much appreciated. Scott Since you changed my theme to the Proboards default I can say that it is working perfectly for me now. Thank you for your help. Phew
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