Server Error when Installing Theme from Theme Library

[alexthewizard]

Forum URL: www.historyofrp.proboards.com


Seeing the follow message when attempting to install a theme from the Theme Library:

Error: Server Error
The server encountered a temporary error and could not complete your request.
Please try again in 30 seconds.


Please advise, thank you. 

[Scott]

alexthewizard - I've reported this to our systems team.

[alexthewizard]

Scott Thank you. Is there a general turn around time on these?

[Scott]

alexthewizard - Systems always works to fix issues in a timely manner. How quickly depends on the underlying cause.

[Michael]

Apologies for still not having this resolved! This issue is proving hard to track down so we'll need some more time to debug and log. Apologies for the inconvenience in the meantime!

[alexthewizard]

Michael Greetings, what is the resolution here? Thanks.

[Scott]

alexthewizard -
There still may be an intermittent issue with theme uploading producing an error. However, even though you receive an error, the theme should still install on the forum. Please check your theme list in the theme manager.