inherit
6871
0
Apr 17, 2024 17:36:13 GMT -8
bigballofyarn
"If you wish to make an apple pie from scratch, you must first invent the universe." -Carl Sagan
7,399
January 2003
bigballofyarn
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Post by bigballofyarn on May 30, 2023 15:56:30 GMT -8
Forum URL: bigballofyarn.proboards.comSome members' names do not show up when one clicks on the button and starts to type in their names. The same names do not show up by searching for them from the member list. Please reindex my forum if that would be the appropriate course of action. Thank you.
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#e61919
Support Manager
154778
0
1
Apr 17, 2024 15:00:55 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on May 30, 2023 15:58:20 GMT -8
Hi bigballofyarn, Reindex submitted. Check back in a little bit and let me know if things haven't improved.
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inherit
6871
0
Apr 17, 2024 17:36:13 GMT -8
bigballofyarn
"If you wish to make an apple pie from scratch, you must first invent the universe." -Carl Sagan
7,399
January 2003
bigballofyarn
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Post by bigballofyarn on May 30, 2023 17:57:51 GMT -8
It's been about two hours. The same two members are still not searchable in either method. I don't know if anything else on the forum is affected.
I'll check again tomorrow morning.
Goodnight for now and thank you.
Edit:
It's about 11 hours after I made my initial request. The issue persists.
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#e61919
Support Staff
224482
0
1
Apr 17, 2024 15:00:44 GMT -8
Scott
23,246
August 2015
socalso
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Post by Scott on May 31, 2023 6:40:33 GMT -8
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inherit
6871
0
Apr 17, 2024 17:36:13 GMT -8
bigballofyarn
"If you wish to make an apple pie from scratch, you must first invent the universe." -Carl Sagan
7,399
January 2003
bigballofyarn
|
Post by bigballofyarn on May 31, 2023 7:02:54 GMT -8
Scott, No luck yet. Thank you. When members join my forum, should they be indexed immediately or by the following day? The members in question joined on May 28th though. Do you need to know their specific names?
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#e61919
Support Staff
224482
0
1
Apr 17, 2024 15:00:44 GMT -8
Scott
23,246
August 2015
socalso
|
Post by Scott on May 31, 2023 7:07:30 GMT -8
bigballofyarn - even though I submitted the reindex, I don't believe it made it out of the queue yet. It's not always immediate but new members should definitely be indexed by the following day. The 28th is too long.
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inherit
6871
0
Apr 17, 2024 17:36:13 GMT -8
bigballofyarn
"If you wish to make an apple pie from scratch, you must first invent the universe." -Carl Sagan
7,399
January 2003
bigballofyarn
|
Post by bigballofyarn on May 31, 2023 11:16:50 GMT -8
Alright, it's been 4 hours since the second request. I don't know if the size of my forum is having an effect on things. The two members in question still don't appear, whether you type a part of their name, or their entire name. Let me know how we should proceed.
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#e61919
Support Staff
224482
0
1
Apr 17, 2024 15:00:44 GMT -8
Scott
23,246
August 2015
socalso
|
Post by Scott on May 31, 2023 11:24:32 GMT -8
bigballofyarn - apologies this has taken longer than normal to remedy. The reindex should be complete now.
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inherit
6871
0
Apr 17, 2024 17:36:13 GMT -8
bigballofyarn
"If you wish to make an apple pie from scratch, you must first invent the universe." -Carl Sagan
7,399
January 2003
bigballofyarn
|
Post by bigballofyarn on May 31, 2023 11:34:44 GMT -8
Jackpot. The new members are now appearing properly via both search locations. Thank you to Scott and Michael.
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