inherit
118850
0
Jan 15, 2013 23:37:38 GMT -8
rodburner
26
February 2008
rodburner
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Post by rodburner on Sept 2, 2008 1:32:52 GMT -8
For the last few months, members have been reporting and complaining to me that they have been banned and want to know what they did. I didn't ban them. Some of them logged out and logged back in with no problems. Some of them still can't log in. Some can log in somedays and other days, they have no luck.
They don't get a "too many connections" error, it's all about supposedly being banned?
Can anyone tell my why and what can i do to calm them down and help them? Thanks in advance.
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inherit
71337
0
Sept 16, 2021 16:47:32 GMT -8
Zath
aka Salma or Ardbeg :
2,607
February 2006
sexysalma
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Post by Zath on Sept 2, 2008 1:58:50 GMT -8
Have you banned anyone by their IP address ?
If so, several people logging on with similar IPs could suffer the ban.
Check these members profiles to see if they have similar details.
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inherit
118850
0
Jan 15, 2013 23:37:38 GMT -8
rodburner
26
February 2008
rodburner
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Post by rodburner on Sept 2, 2008 12:02:17 GMT -8
yes only one person that i know of. he "asked" to be banned. i will have to go look and see. the other people that have the problems are in totally different states and they are not constantly getting the message....but just sometimes?
thanks for your reply.
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#eb7100
1480
0
1
May 1, 2024 0:14:44 GMT -8
Craig
208,869
September 2001
cmdynasty
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Post by Craig on Sept 2, 2008 14:04:57 GMT -8
yes only one person that i know of. he "asked" to be banned. i will have to go look and see. the other people that have the problems are in totally different states and they are not constantly getting the message....but just sometimes? thanks for your reply. Could they be using the same ISP? Depending on who they are using, it could be when they are accessing your forum, they are being assigned the same IP by their ISP. |
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inherit
118850
0
Jan 15, 2013 23:37:38 GMT -8
rodburner
26
February 2008
rodburner
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Post by rodburner on Sept 2, 2008 17:07:43 GMT -8
I suppose it is possible, but do you think it is? They all live in different states and i think one of them is from Sweden too?
I tried to find the "banned" IP address, but i am not sure where to look. Can i still find it?
thank you for your help!
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inherit
105681
0
Apr 30, 2013 13:48:46 GMT -8
Arjun
968
June 2007
adhanjal
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Post by Arjun on Sept 2, 2008 17:40:45 GMT -8
Admin CP --> Manage Members --> Ban Member
There you'll find a list of banned members, along with the option to ban more members.
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inherit
123128
0
Feb 3, 2020 13:53:38 GMT -8
Malagrond
Remember, remember the 5th of November.
813
April 2008
malagrond
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Post by Malagrond on Sept 2, 2008 17:45:57 GMT -8
I used to have this problem. Make sure they're accessing the forum with the /index.cgi attached at the end.
If that doesn't work, check their most recent IP against any IP's in your ban-list, even ranges (e.g. "72.*.*.*")
~Mala
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inherit
118850
0
Jan 15, 2013 23:37:38 GMT -8
rodburner
26
February 2008
rodburner
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Post by rodburner on Sept 2, 2008 23:59:54 GMT -8
thank you all very much! I will do as suggested and see how it works.
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