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VS Admin
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Post by VS Admin on Jul 26, 2010 23:52:44 GMT -8
We are currently aware of a problem affecting some forums showing up as blank. Currently we have identified a hard drive issue and are working with our server host to rectify the problem.
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Sept 28, 2023 13:31:20 GMT -8
VS Admin
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Post by VS Admin on Jul 27, 2010 0:05:51 GMT -8
We are running some tests on the hard drive that appears to have failed to see if we can recover the data from it. If we are not able to recover the data we will restore from our backup server.
Regardless we will be having a new hard drive installed on this server which will result in some downtime.
In the event that we need to restore from backups, we have a backup of all active forums from July. Forums restored using this method will be reverted to their July backup which may be anywhere from July 1st to July 27th.
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Jason
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Nov 9, 2013 17:08:54 GMT -8
Jason
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jsnlng
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Post by Jason on Jul 27, 2010 0:37:08 GMT -8
If you can, can you approximate the amount of downtime for us?
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Oct 2, 2024 14:45:32 GMT -8
Martyn Dale
$[user.personal_text]
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martyn
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Post by Martyn Dale on Jul 27, 2010 0:38:14 GMT -8
A replacement drive is currently being put in that server. We estimate the downtime this creates for the users of the good drive will last no more than another 5 minutes.
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Jul 13, 2012 17:46:03 GMT -8
thecaringguy
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February 2010
thecaringguy
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Post by thecaringguy on Jul 27, 2010 0:39:12 GMT -8
Okay, I'll be prepared to request any of my forums need to be restored if it comes to that. Thanks for the heads up.
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Sept 28, 2023 13:31:20 GMT -8
VS Admin
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Post by VS Admin on Jul 27, 2010 0:47:01 GMT -8
The replacement drive has been placed into the server, we are currently copying over forums from our July backup.
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Apr 15, 2012 22:28:04 GMT -8
benbejay
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May 2010
benbejay
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Post by benbejay on Jul 27, 2010 0:53:02 GMT -8
Approx. how long till forums are back up?
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#e61919
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Sept 28, 2023 13:31:20 GMT -8
VS Admin
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Post by VS Admin on Jul 27, 2010 0:54:06 GMT -8
We are working as quickly as possible, I don't have an eta at this moment, just know that we are working as quickly as possible.
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Jul 13, 2012 17:46:03 GMT -8
thecaringguy
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Post by thecaringguy on Jul 27, 2010 0:54:31 GMT -8
It shouldn't be too much longer "benbejay". The admins work really fast when issues like these occur. I would have to estimate 30 minutes at the most hopefully, or even less.
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Apr 15, 2012 22:28:04 GMT -8
benbejay
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Post by benbejay on Jul 27, 2010 0:55:34 GMT -8
Thanks Patrick for being so efficient with the problem. Much appreciated.
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#e61919
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Sept 28, 2023 13:31:20 GMT -8
VS Admin
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January 2000
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Post by VS Admin on Jul 27, 2010 1:00:01 GMT -8
We are currently monitoring the restorations. As each forum is restored it will become available.
This process works in alphabetical order. Hopefully that will help you gauge how long you will need to wait.
We will keep you updated as we have more information.
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Jul 13, 2012 17:46:03 GMT -8
thecaringguy
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Post by thecaringguy on Jul 27, 2010 1:01:44 GMT -8
Thank you for all your hard work Patrick. Good job dude
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Apr 15, 2012 22:28:04 GMT -8
benbejay
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Post by benbejay on Jul 27, 2010 1:03:16 GMT -8
Can I ask when the backup was created, so I know how many posts etc. have been lost?
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#e61919
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Sept 28, 2023 13:31:20 GMT -8
VS Admin
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January 2000
admin
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Post by VS Admin on Jul 27, 2010 1:05:19 GMT -8
Can I ask when the backup was created, so I know how many posts etc. have been lost? It depends on when your forum's backup was made, but from our records every forum was backed up at least once in July.
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Apr 15, 2012 22:28:04 GMT -8
benbejay
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May 2010
benbejay
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Post by benbejay on Jul 27, 2010 1:12:57 GMT -8
Thanks Patrick,.
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