inherit
157983
0
Oct 10, 2016 7:27:25 GMT -8
ruffles
26
September 2010
ruffles
|
Post by ruffles on Sept 9, 2012 16:37:04 GMT -8
Please advise: This is for a regular board and not the newBeta test
One of my longtime members is having trouble logging in. Here is what she has said:
I keep getting an error message that says:
IMPORTANT: We are aware of some members having issues logging into their accounts. If you use the Forgot Password option, you will be able to regain access to your account.
It's so frustrating! I even followed the directions for "forgot my password" and I got in yesterday, but today, same block. Are either of you having any problems or is it just me? I don't want to have to go through the "lost password" routine every day.
.....................................
Maybe it's 'my computer. I sent it out for repair, they replaced the audio board, but the rest of it is fine.
........................................
OK, I just did the "reset password" thing again. Hopefully this one takes!
.......................................
It just kicked me out again!
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Former Member
inherit
guest@proboards.com
167458
0
May 18, 2024 2:30:35 GMT -8
Former Member
0
January 1970
Former Member
|
Post by Former Member on Sept 9, 2012 23:28:50 GMT -8
Hi,
Has your member tried deleting Internet Temp files & cookies
As that usually fixes most problems with login issues.
And to check that cookies are enabled!
Steve
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#eb7100
1480
0
1
May 17, 2024 6:14:38 GMT -8
Craig
208,894
September 2001
cmdynasty
|
Post by Craig on Sept 10, 2012 1:01:40 GMT -8
Hi  To confirm the issue. Is she having problems staying logged in [as i she gets kicked off even if selected 'forever'], or just logging in? Craig |
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inherit
157983
0
Oct 10, 2016 7:27:25 GMT -8
ruffles
26
September 2010
ruffles
|
Post by ruffles on Sept 10, 2012 3:54:53 GMT -8
I will ask her
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inherit
157983
0
Oct 10, 2016 7:27:25 GMT -8
ruffles
26
September 2010
ruffles
|
Post by ruffles on Sept 10, 2012 6:37:10 GMT -8
She has reregistered using a different name which is working properly and is fine with this. Other than wanting to know why her original name failed, there is no more issue.
Thank you so very much for being here.
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#eb7100
1480
0
1
May 17, 2024 6:14:38 GMT -8
Craig
208,894
September 2001
cmdynasty
|
Post by Craig on Sept 10, 2012 6:41:16 GMT -8
Could you post the username. That way when Ricky gets online, he will be able to check into it |
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inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
|
Post by CheatAreZee on Sept 10, 2012 9:52:50 GMT -8
Hi, Just confirming the above, can you let me know what the username is for their original account please? |
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inherit
157983
0
Oct 10, 2016 7:27:25 GMT -8
ruffles
26
September 2010
ruffles
|
Post by ruffles on Sept 10, 2012 15:31:34 GMT -8
KarenK
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Sept 10, 2012 15:47:08 GMT -8
Could you provide the URL to the forum? Usernames are always lowercase, is it possible that the member might be typing in their display name instead of their username? Let me know if this helps any. |
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inherit
160231
0
Sept 10, 2012 19:08:55 GMT -8
stillherides
10
November 2010
stillherides
|
Post by stillherides on Sept 10, 2012 16:52:02 GMT -8
HELP! I've had a few new members try to "create accounts" to register for my forum.. they are all haveing the same issue..an error window telling them that they are using the wrong form etc..Please advise mw on how to correct this problem
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#FF6600
Apprentice of the Universe
42712
0
1
Apr 22, 2024 6:04:54 GMT -8
🎶Sossity🎶
23,961
May 2005
nhs5
|
Post by 🎶Sossity🎶 on Sept 10, 2012 16:57:34 GMT -8
HELP! I've had a few new members try to "create accounts" to register for my forum.. they are all haveing the same issue..an error window telling them that they are using the wrong form etc..Please advise mw on how to correct this problem Hi To avoid confusion, we ask that you start your own thread. In that thread, please include your forum's url. Thanks |
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inherit
157983
0
Oct 10, 2016 7:27:25 GMT -8
ruffles
26
September 2010
ruffles
|
Post by ruffles on Sept 10, 2012 17:05:41 GMT -8
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inherit
182397
0
Nov 1, 2012 22:22:32 GMT -8
mikhar
3
August 2012
mikhar
|
Post by mikhar on Sept 10, 2012 22:59:41 GMT -8
I don't know if this is the place to tell my problem, but since August 10, 2012 I have been trying to access jaynemansfield33.proboards.com. I had been a member for several years, but after my computer crashed, I had to rejoin, but I have still not been able to join. After setting up a user name and getting an e-mail that I had been approved, I signed in with my use name, and I kept getting the message, "Currently your account is waiting for approval from a staff member. Once an administrator has approved your account, you will get access to this forum." After a few weeks I made up a new user name and again got an email that I had been approved, but I still get the same message that I am still awaiting approval. How long does it take to get approval? What am I doing wrong? Something is amiss here. |
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#FF6600
Apprentice of the Universe
42712
0
1
Apr 22, 2024 6:04:54 GMT -8
🎶Sossity🎶
23,961
May 2005
nhs5
|
Post by 🎶Sossity🎶 on Sept 11, 2012 5:28:09 GMT -8
I don't know if this is the place to tell my problem, but since August 10, 2012 I have been trying to access jaynemansfield33.proboards.com. I had been a member for several years, but after my computer crashed, I had to rejoin, but I have still not been able to join. After setting up a user name and getting an e-mail that I had been approved, I signed in with my use name, and I kept getting the message, "Currently your account is waiting for approval from a staff member. Once an administrator has approved your account, you will get access to this forum." After a few weeks I made up a new user name and again got an email that I had been approved, but I still get the same message that I am still awaiting approval. How long does it take to get approval? What am I doing wrong? Something is amiss here. Hi Please start your own thread for your issues. Posting in someone's elses' thread (especially about an unrelated issue) only creates confusion and is very frustrating for the thread starter who's still in the middle of being helped. For now however, I will tell you that there is nothing we can do about your wait for approval. It's up to the staff of the forum to approve/disapprove or ignore your submitted registration. If you wish to make any further comment, or ask any more questions, please make a thread as I advised. Thanks. |
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inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
|
Post by CheatAreZee on Sept 11, 2012 8:22:28 GMT -8
Thanks for checking back on it. As a test, I changed the password on the account and was able to login, logout, and relogin again without an issue. So from what I can see, she shouldn't be having an issue. But can I have you ask where which web browser she's using, along with the version number if possible? I have a hunch of what might be the cause, but won't be able to give proper instructions on how to test for it until I know which browser she's using |
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