angry bear issues when accepting pending accounts

[mickylewis]

Once again David , thanks for all your help...

[mickylewis]

Hi Guys , sorry to say that i am suffering from angry bear stuff agin , this time on darksidedragons.freeforums.net,

Same thing , accept application and bang " angry bear " at you ....


Micky

[CheatAreZee]

Hi mickylewis,

I thought this was corrected, but I'll tag Keith Rozett to see if he has any further updates on this

[mickylewis]

Thanks for the qwik reply Ricky, Much appreciated.

[Keith Rozett]

Sorry, but we haven't pushed the fix live yet. It should happen within the next day or two. Keep in mind that although the error causes problems with emails going out and member stats being updated, the members are actually still being approved.

[Lauren]

Apr 20, 2013 12:32:34 GMT -8 CheatAreZee said:

Hi Micky,

This is currently a known issue. When you approve the accounts, they are approved and can be accessed by the new members. You can view their accounts in your members list by clicking the "members" button in the top menu bar. The member count and newest member will have to be updated manually on our end. I've added your forum to the ticket to our system admins about this issue so that it can be corrected for your forum as well. My apologies for the inconvenience in the meantime, however.

Will you add my forum (I removed the link, PM me if you need the link again, thanks) to the ticket to manually update my member count & newest member when you get around to it? I have had 3 new members since I upgraded, so I will need those to be fixed. Do you need their usernames, or will you be able to tell?

[ramz]

Me too, w29.boards.net

Member count not updating along with newest member. Have the mentioned angry bear glitch also.

[Michael]

The fix for this issue should be retroactive, however I have still added your forums to the list.

[Lauren]

Thanks Michael!

[Lauren]

Update on this here. Thanks!

[somerandomperson]

im trying to make an account on the ssswarriorcats website but yesterday and today i tried and both times it didint work. it kept on saying "Uhhh... We're really sorry about this, but due to an angry bear server issues we could not load this forum. Our technicians are aware of this problem and hope to have the Err Bear under control this situation sorted shortly!"

[Michael]

Apr 30, 2013 19:38:11 GMT -8 somerandomperson said:

im trying to make an account on the ssswarriorcats website but yesterday and today i tried and both times it didint work. it kept on saying "Uhhh... We're really sorry about this, but due to an angry bear server issues we could not load this forum. Our technicians are aware of this problem and hope to have the Err Bear under control this situation sorted shortly!"

Please make your own thread, this is a separate issue. This is to prevent confusion in threads when trying to provide support. 

[Lauren]

Apr 25, 2013 9:35:52 GMT -8 Michael said:

The fix for this issue should be retroactive, however I have still added your forums to the list.

Hey, my member count has still not been fixed after this problem was identified & we were told a fix was in the works... it's been lil over a month... any word on this? Thanks!

[Michael]

Hi Lauren!

This fix should have already been in place for you. I'll mark this thread for a developer to look at and fix your member count.

[CheatAreZee]

May 28, 2013 20:04:19 GMT -8 Lauren said:

Apr 25, 2013 9:35:52 GMT -8 Michael said:

The fix for this issue should be retroactive, however I have still added your forums to the list.

Hey, my member count has still not been fixed after this problem was identified & we were told a fix was in the works... it's been lil over a month... any word on this? Thanks!

Can you provide a link to your forum please?