Getting redirected from forum

[Rosefriend]

Url as sig..

Not sure what is happening but I have just been messing around for the last 20 minutes trying to get to our forum on my laptop...each time I can get Support but then I get our forum but as soon as I refresh I get

uglycool.info/1908.php

My PC is OK..

RF

[CheatAreZee]

Hi Rosefriend,

That happens when visiting the index page of your forum? Or which page on the forum do you visit to get that to occur?

Also does it happen when visiting other forums we host (apart from support), such as this one?

[Rosefriend]

Jun 19, 2013 9:37:09 GMT -8 CheatAreZee said:

Hi Rosefriend,

That happens when visiting the index page of your forum? Or which page on the forum do you visit to get that to occur?

Also does it happen when visiting other forums we host (apart from support), such as this one?

Hi CheatAreZee - I am on FF 21.0

In the evenings I login on my laptop and turn my PC off which is fin - no problems on there at all !!

I clicked on GWD (our forum) and got the forum - logged in and then I was suddenly on this weird website - well no, not quite right....I got our forum, logged in and then suddenly I was on the other website with a notification that I was being redirected and then I can't get back to the forum - I can't even get rid of this other site unless I close the window...

Oops double attachments - sorry..

[CheatAreZee]

So just to be clear, it's an issue you can re-create on your laptop but doesn't occur on your desktop PC? If so, on your laptop can you try opening a new private browsing window within firefox and see if you experience the same issue with that at all?

[Rosefriend]

Bit weird CheatAreZee - bad thunder and lightening is stopping me from carrying on - only hope that things are ok afterwards..

Thanks for the help and I will post again if things do not get better..

RF

[CheatAreZee]

It's not a problem, feel free to let us know whenever you get the chance to try it out

Stay safe in the meantime.

[Rosefriend]

Jun 19, 2013 10:35:37 GMT -8 CheatAreZee said:

It's not a problem, feel free to let us know whenever you get the chance to try it out

Stay safe in the meantime.

Just an update CheatAreZee...

Storm was a bad one in NW Germany and I needed have worried about logging out as 5 minutes later we all lost electricity for a short while..and 50l/m2 rain in an hour later we called it a day after seeing that the cellar was dry.

This morning no PC's as my hardware firewall had turned itself off, got it sorted, and then the shock that my PC (XP) also was getting directed to weird and wonderful websites from our forum, as well as my laptop. I have put all our computers through their paces and there was malware on all 3 (not bad for just a day??) and something called Anchor.Hss (my fault for trying to help someone) on my PC and laptop that is proving to be incredibly difficult to get rid of...

More through luck than good judgement I think that I have sorted the problem on my PC - well I haven't been redirected from the forum for an hour or so. The laptop is stable since 20 minutes...

It wasn't just the website from yesterday - I was being redirected everywhere, including a game on Facebook. Not sure what some of the website were as I made sure that I didn't open the links.

Support is very stable and no problem - so is the rest of the web - it is only our forum that is/was playing up. I also seem to be the only one with problems.

I will keep you informed when if the computers remain stable or not.

RF

EDIT: my PC is still OK but on my laptop I am being redirected from GWD (Forum) to various websites again...so peace was only an hour!!

BTW - forgot to say that Private browsing doesn't make any difference...

[CheatAreZee]

Glad to see you're well at least

To clarify, right now only your laptop is the one still experiencing the problem? And you're also the only member on the forum that's reporting this issue? If so, may I ask what program you used when you did the malware scan previously?

[Rosefriend]

Jun 20, 2013 9:07:42 GMT -8 CheatAreZee said:

Glad to see you're well at least

To clarify, right now only your laptop is the one still experiencing the problem? And you're also the only member on the forum that's reporting this issue? If so, may I ask what program you used when you did the malware scan previously?

Hi CheatAreZee - just had another storm - seems to be our lot at the moment - hey ho!!

The PC is still stable and the laptop is a lot better but still redirecting me from the forum at times...

I use Spybot on all the computers and have even got in touch with their forum as to why I can't get rid of this Anchor.Hss - if that has anything to do with it - I don't know??
I also use Avira Premium on all computers, plus I have a hardware firewall before all the computers as well.

I am still the only one that has any problems. I hope nobody else gets it as some of the sites are pretty hard core and some of the more sensitive folk on the forum will not be happy.

I don't understand why I only get directed from our forum - I haven't added anything - nothing has been changed at all for ages.

RF

[CheatAreZee]

Thanks for checking back. What I would recommend is using the free version of malwarebytes, as this program has a pretty outstanding history of taking care of even the worst malware. If you can too, it's always best to run the scan in Safe Mode within windows as well just to ensure that no infected processes are running in the background. If you're the only one experiencing the issue from your forum, and so far I haven't seen any other complaints about something similar happening here on the support forum, it should be safe to assume that your computer may still be infected with something.

Another thing to check too is sometimes browser extensions can get installed that you may not be aware of that can cause random ads to appear on the page, or re-direct you to other websites as well. May want to check to see if there may be any browser extensions that you don't recognize currently installed just in case

[Rosefriend]

Jun 20, 2013 9:58:27 GMT -8 CheatAreZee said:

Thanks for checking back. What I would recommend is using the free version of malwarebytes, as this program has a pretty outstanding history of taking care of even the worst malware. If you can too, it's always best to run the scan in Safe Mode within windows as well just to ensure that no infected processes are running in the background. If you're the only one experiencing the issue from your forum, and so far I haven't seen any other complaints about something similar happening here on the support forum, it should be safe to assume that your computer may still be infected with something.

Another thing to check too is sometimes browser extensions can get installed that you may not be aware of that can cause random ads to appear on the page, or re-direct you to other websites as well. May want to check to see if there may be any browser extensions that you don't recognize currently installed just in case

Will do CheatAreZee - as I am the only one I can only think that it is my computers...  The only thing that has happened recently is 2 ads with audio on the forum, that I was too slow to report..

Since I last posted there has not been a problem when refreshing...perhaps the gremlins have disappeared!!

Thanks for the help and advice Ricky...will check extensions and also malwarebytes...

RF

[CheatAreZee]

It's not a problem, hope it helps! Also hope those pesky storms will leave you alone soon as well, but you can feel free to invite them over this way since we could use a bit of rain

[Rosefriend]

Jun 20, 2013 10:09:29 GMT -8 CheatAreZee said:

It's not a problem, hope it helps! Also hope those pesky storms will leave you alone soon as well, but you can feel free to invite them over this way since we could use a bit of rain

Hahaha - happily, more to come tonight and we have already had 70l/m2 in 24 hours......don't moan if you get too much though!!

RF