inherit
226260
0
Apr 20, 2024 20:03:17 GMT -8
TheGlove
73
October 2015
theglove
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Post by TheGlove on Sept 2, 2016 15:03:24 GMT -8
Forum URL: bennyshouse.combennyshouse.freeforums.net/I was trying to point my custom domain name bennyshouse.com to bennyshouse.freeforums.net and enter my credit card info. It seemed to work, now I can't log in.
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inherit
226260
0
Apr 20, 2024 20:03:17 GMT -8
TheGlove
73
October 2015
theglove
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Post by TheGlove on Sept 2, 2016 15:05:48 GMT -8
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
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Post by Scott on Sept 2, 2016 15:07:15 GMT -8
TheGlove did you use an A Record or try to use our DNS information? A look at the custom domain doesn't show the DNS servers as pointing to us. Note: I've reset the default URL for the forum back to the "bennyshouse.freeforums.net" so you and your members can access the forum in the meantime. This does not cancel the custom domain linking you set up. Once you get the DNS issue resolved you can go back to Admin > Upgrades > Custom Domains and change the default URL back to your custom domain.
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inherit
226260
0
Apr 20, 2024 20:03:17 GMT -8
TheGlove
73
October 2015
theglove
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Post by TheGlove on Sept 2, 2016 15:11:07 GMT -8
TheGlove did you use an A Record or try to use our DNS information? A look at the custom domain doesn't show the DNS servers as pointing to us. hi Scott i used an A Record. it seemed to work, then I stopped the url forwarding with name.com and that erased the A record. now I can't log into my admin account to get the ip address to fix the A record.
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
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Post by Scott on Sept 2, 2016 15:12:21 GMT -8
TheGlove did you use an A Record or try to use our DNS information? A look at the custom domain doesn't show the DNS servers as pointing to us. hi cott i used an A Record. it seemed to work, then I stopped the url forwarding with name.com and that erased the A record. now I can't log into my admin account to get the ip address to fix the A record. see my post above
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
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Post by Scott on Sept 2, 2016 15:13:54 GMT -8
FYI - it's easiest just to use our name servers unless you are doing something additional with the custom domain
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inherit
226260
0
Apr 20, 2024 20:03:17 GMT -8
TheGlove
73
October 2015
theglove
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Post by TheGlove on Sept 2, 2016 15:19:23 GMT -8
hi Scott i used an A Record. it seemed to work, then I stopped the url forwarding with name.com and that erased the A record. now I can't log into my admin account to get the ip address to fix the A record. see my post above now it's asking for my cc info again for the custom domain setup even though i have a charge pending on my cc.
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inherit
226260
0
Apr 20, 2024 20:03:17 GMT -8
TheGlove
73
October 2015
theglove
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Post by TheGlove on Sept 2, 2016 15:21:22 GMT -8
also, I should be able to turn off the url forwarding once the custom domain is set up with pro boards, right?
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
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Post by Scott on Sept 2, 2016 15:21:53 GMT -8
TheGlove - are you referring to the custom domain linking on our end? You don't need to do that again. What steps have you taken? At this point any DNS changes need to be done with your domain registrar.
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inherit
226260
0
Apr 20, 2024 20:03:17 GMT -8
TheGlove
73
October 2015
theglove
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Post by TheGlove on Sept 2, 2016 15:25:17 GMT -8
TheGlove - are you referring to the custom domain linking on our end? You don't need to do that again. What steps have you taken? At this point any DNS changes need to be done with your domain registrar. so now, when people on my forum will the url be bennyshouse.com or bennyshouse.freeforums.net/?
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
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Post by Scott on Sept 2, 2016 15:29:53 GMT -8
So did you update your A Record?
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inherit
226260
0
Apr 20, 2024 20:03:17 GMT -8
TheGlove
73
October 2015
theglove
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Post by TheGlove on Sept 2, 2016 15:34:14 GMT -8
So did you update your A Record? Yup and it looks like it is working now. It just took sometime for the mapping from freeforums.net to bennyshouse.com to happen I guess.
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
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Post by Scott on Sept 2, 2016 15:35:11 GMT -8
I went back in update the default URL to your custom domain, so you should be good to go
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inherit
226260
0
Apr 20, 2024 20:03:17 GMT -8
TheGlove
73
October 2015
theglove
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Post by TheGlove on Sept 2, 2016 15:36:55 GMT -8
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inherit
226260
0
Apr 20, 2024 20:03:17 GMT -8
TheGlove
73
October 2015
theglove
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Post by TheGlove on Sept 2, 2016 15:52:40 GMT -8
Next, I'll have to ask you why my plugins don't seem to work...but I'll start another thread for that when I have time to delve into it.
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