Indian call centre worker 'sold bank details

[Goodnight Vienna]

www.itv.com/news/index_81906.html

If this is true, the banks are gonna feel very,very stupid!

[BEAST]

vienna said:

www.itv.com/news/index_81906.html

If this is true, the banks are gonna feel very,very stupid!

Isolated case and the person was caught very quickly.

[guitarrocker]

rofl

[Goodnight Vienna]

thebeast said:

vienna said:

www.itv.com/news/index_81906.html

If this is true, the banks are gonna feel very,very stupid!

Isolated case and the person was caught very quickly.

That justifies putting our call centres out there does it?

[The Dark Knight]

Hmm, must you mention it was an "Indian"?

[BEAST]

vienna said:

thebeast said:

Isolated case and the person was caught very quickly.

That justifies putting our call centres out there does it?

Yes because the standard of service and manners is far better than that recieved in this country.

[Goodnight Vienna]

thebeast said:

vienna said:

That justifies putting our call centres out there does it?

Yes because the standard of service and manners is far better than that recieved in this country.

I have heard many complain they cannot understand the person on the other end, also that the service was very poor indeed. But i do agree that manners & service are poor in this country now, still dont justify sending call centres abroad.

[BEAST]

vienna said:

thebeast said:

Yes because the standard of service and manners is far better than that recieved in this country.

I have heard many complain they cannot understand the person on the other end, also that the service was very poor indeed. But i do agree that manners & service are poor in this country now, still dont justify sending call centres abroad.

Thats also down to these large companies getting more for less money by moving the call centres to a country where the costs are less. Makes the company look good on the stock exchange

[Goodnight Vienna]

thebeast said:

vienna said:

I have heard many complain they cannot understand the person on the other end, also that the service was very poor indeed. But i do agree that manners & service are poor in this country now, still dont justify sending call centres abroad.

Thats also down to these large companies getting more for less money by moving the call centres to a country where the costs are less. Makes the company look good on the stock exchange

I fully agree mate!