inherit
128246
0
Nov 19, 2012 15:19:31 GMT -8
Celeste
1,203
July 2008
celestial8888
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Post by Celeste on Sept 21, 2012 17:47:43 GMT -8
Since the Sept 9 update I haven't been able to log into v5 with my Support forum account (celestial8888) because "it is taken". I'm now able to get in under my email and password with a new username (celestial8889) but want my real account back. Can I add it somehow?
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inherit
yllaciledehcysP citsatkranS
161169
0
Nov 28, 2013 18:47:45 GMT -8
moonbeam
I have NO IDEA what "psychedelic insultment" is, but I'm clearly a victim of it!
7,217
December 2010
lmccull
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Post by moonbeam on Sept 21, 2012 18:53:19 GMT -8
Celeste, some of us had to do password resets to get back in. Have you tried that on your original account? I don't know if that would even help (or work), given the error you're getting, but you never know.
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inherit
128246
0
Nov 19, 2012 15:19:31 GMT -8
Celeste
1,203
July 2008
celestial8888
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Post by Celeste on Sept 22, 2012 1:03:11 GMT -8
No joy, moonbeam. Now resetting the password just connects me to celestial8889.
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inherit
yllaciledehcysP citsatkranS
161169
0
Nov 28, 2013 18:47:45 GMT -8
moonbeam
I have NO IDEA what "psychedelic insultment" is, but I'm clearly a victim of it!
7,217
December 2010
lmccull
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Post by moonbeam on Sept 22, 2012 5:17:02 GMT -8
Bummer.. Maybe Ricky or Ryan will have a suggestion on Monday.
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inherit
128246
0
Nov 19, 2012 15:19:31 GMT -8
Celeste
1,203
July 2008
celestial8888
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Post by Celeste on Sept 22, 2012 9:28:55 GMT -8
Thanks for the suggestion anyway, Moonbeam.
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#e61919
1
0
1
Sept 28, 2023 13:31:20 GMT -8
VS Admin
20,147
January 2000
admin
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Post by VS Admin on Sept 22, 2012 14:54:17 GMT -8
Celeste, try logging out fully, then go to the Forgot Password option and enter your username. Let me know how it goes.
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inherit
128246
0
Nov 19, 2012 15:19:31 GMT -8
Celeste
1,203
July 2008
celestial8888
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Post by Celeste on Sept 22, 2012 15:42:56 GMT -8
Thanks, Patrick. With some weirdness (no captcha image, for example) it let me connect celestial8888 to my global account. My new celestial8889 is also there. So far so good. When I go to v5's home page, it asks me to login as usual. I pull up the login page, my email is good. I retype my password to the new one and I am taken to the "Select Account" page (https://www.proboards.com/forum_submit/login). I select celestial8888 from the three choices (including 'Guest') and it takes me back to the login page (https://www.proboards.com/login). I resubmit my email and password and get this: Useful V5 Beta Links
Beta Forum
Try logging in as if you came from the V5 test forum I choose 'Beta Forum' and it takes me to the v5 home page, still listed as a guest. Rinse, repeat ad nauseum. By the way, I have computers using Windows XP and Windows 7, both running Firefox 15.0.1. Got the same results with both. |
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#e61919
1
0
1
Sept 28, 2023 13:31:20 GMT -8
VS Admin
20,147
January 2000
admin
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Post by VS Admin on Sept 22, 2012 15:51:11 GMT -8
Okay, I think I see where the issue is. I know Martyn was working on the login system on Friday, and I'm not sure if the new secure server URL is 100% ready to go. Hopefully we'll have an update in the next week or two that will clear all of that up.
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inherit
128246
0
Nov 19, 2012 15:19:31 GMT -8
Celeste
1,203
July 2008
celestial8888
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Post by Celeste on Sept 22, 2012 15:53:19 GMT -8
Fair enough! Thanks, Patrick. I know Martyn will get to it when he can.
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