Error Code 62.1

[Mommochi]

Every time I attempt to log in to the beta, it gives me a message stating there's an error. I don't know if this has been addressed or not, but I'm putting it out there that it's difficult for me to get in. I'm using the browser rock melt, and the error code is 62.1

[Ryan Roos]

Rock Melt is Chrome (for all practical purposes).

I just tried and was able to log in with no issues. Can you please try again? I also need more than the error code, 62.1 is our code for miscellaneous problems. What did the entire error text say? At what stage of logging in did you receive the error? Please give me a step by step break down of what you did and where it went wrong. You can use this guide as a reference.

Step-By-Step instructions

First Time
1. Go to v5.proboards.com
2. Click 'login' in the upper right corner of the forum.
3. You will now be on the login page (blue and orange)
4. If this is your first time here enter your Support Forum Username and Support Forum Password from here on Support.
5. Go through the upgrade process, to upgrade your login to an email address for v5.
6. Upon completion you will be back at the forum, logged in.

From Then On
1. Go to v5.proboards.com
2. Click 'login' in the upper right corner of the forum.
3. You will now be on the login page (blue and orange)
4. Enter your Email and Password.
5. If you have only one linked forum account you will be back at the forum, logged in. Otherwise you will select which account you want and you will be logged in as the one you choose.

[Mommochi]

I logged in, went through the upgrading process, but when it was completed it sent me to the error page that didn't say anything in particular but server issues and an angry bear (which is obviously just a joke). When I went back to the V5 beta proboards and tried to log in once more, it brings me into the login page than once finished with that to the error page once more. So I can't access the beta at all and it registers me as a guest at all times and I can't log in without the error page.

[Ryan Roos]

So you actually only get the server error when logging in.

Did you get a confirmation email and validate your account yet? I'm wondering of it errors whenever it tries to go to the validation page. I'll have our dev team run through the code today to see if there's any obvious problem in that area.

Other people (including us) are logging in with no issues. There must be something unique about your situation. We just need to narrow it down.

[Mommochi]

Okay, I've tried again just now. It let me through, gave me the option of choosing either being viewed as a guest or as my account name mommochi, but when I clicked on my account name a message popped up saying Invalid request token / possible request forgery. If you received this message in error, please go back, refresh, and try again. I've tried that five times now, and once again, it won't let me through.

[Mommochi]

Never mind, it's working now. Thanks for your help

[Ryan Roos]

The token error is a bug we're currently fixing. I'm glad you were able to get in.

[laundrylady]

Not meaning to hijack, but I am getting the same kinds of errors. I am not a new member, been a round a long time.

Your login session key was invalid.