Bookmark won't go away

[Michael]

Mar 11, 2013 21:52:19 GMT -8 Rosefriend said:

Mar 11, 2013 14:08:19 GMT -8 Michael said:

I'll have someone look into this for you. I was unable to clear it myself.

Thanks Michael - I appreciate it. I have had it about 2 months I think...have ignored it for the most part but wouldn't be sorry to see it go.!!

Rf

This is now fixed!

[Rosefriend]

Just seen Michael...whey hey - wonderful - I am bookmark-less!!

Well done, and thanks to all.

RF

[Rosefriend]

Oh noooooo Michael...it's back again !!

It seems as soon as I get a normal bookmark I also get an extra one - and that seems to be attached to me!!

Rf

[Michael]

Mar 12, 2013 9:25:44 GMT -8 Rosefriend said:

Oh noooooo Michael...it's back again !!

It seems as soon as I get a normal bookmark I also get an extra one - and that seems to be attached to me!!

Rf

I let the developer handling this know. He is currently looking into the code to find the source of the problem.

[Rosefriend]

Mar 12, 2013 10:15:13 GMT -8 Michael said:

Mar 12, 2013 9:25:44 GMT -8 Rosefriend said:

Oh noooooo Michael...it's back again !!

It seems as soon as I get a normal bookmark I also get an extra one - and that seems to be attached to me!!

Rf

I let the developer handling this know. He is currently looking into the code to find the source of the problem.

Ok Michael Michael - thanks a lot!!

RF

[Cen]

Michael, it is happening on hgwrtsgalax.proboards.com under the centara account.

[Michael]

Hi Cen,

A dev is still tracking down this issue, as I've unfortunately sidelined this due to other bugs. I've linked him to the affected account, and we should have this cleared up for you soon. A secondary fix for this should also be going out later in the week for users who are affected but have not posted here.

[Cen]

Mar 12, 2013 15:59:10 GMT -8 Michael said:

Hi Cen,

A dev is still tracking down this issue, as I've unfortunately sidelined this due to other bugs. I've linked him to the affected account, and we should have this cleared up for you soon. A secondary fix for this should also be going out later in the week for users who are affected but have not posted here.

Thanks I appreciate all of your help with this!

[Vinh]

Rosefriend,

Can you clarify what you mean when you say you get an extra one after getting a normal bookmark? Are you talking about when someone else posts to a thread you have bookmarked? Does the count go from something like 0 to 2 and then it goes to 1 after you've read that bookmarked thread?  So then you are stuck with an extra bookmark count?

Cen,
If you remember, can you tell me what you were doing prior to seeing the incorrect bookmark count?

Thanks for your help.

[Rosefriend]

Mar 13, 2013 10:48:44 GMT -8 Vinh said:

Rosefriend,

Can you clarify what you mean when you say you get an extra one after getting a normal bookmark? Are you talking about when someone else posts to a thread you have bookmarked? Does the count go from something like 0 to 2 and then it goes to 1 after you've read that bookmarked thread?  So then you are stuck with an extra bookmark count?

Cen,
If you remember, can you tell me what you were doing prior to seeing the incorrect bookmark count?

Thanks for your help.

Hi Vinh - yes that is what happens. I login and see (for example) 4/5/6 bookmarks and in the end I always have one over. As on my own forum if I have seen things I tend to click on All - Mark as Read  - but here I always end up with 1 bookmark leftover.
Yesterday it went and then I suddenly got another few bookmarks which left me once again with 1 - it seems to be stuck to me all the time.

Thanks for the help.
RF

[Vinh]

I found and fixed a scenario which would lead to the bookmark count being wrong. So it should be good the next time we push out the updates to the forums.

[Cen]

Mar 13, 2013 10:48:44 GMT -8 Vinh said:

Rosefriend,

Can you clarify what you mean when you say you get an extra one after getting a normal bookmark? Are you talking about when someone else posts to a thread you have bookmarked? Does the count go from something like 0 to 2 and then it goes to 1 after you've read that bookmarked thread?  So then you are stuck with an extra bookmark count?

Cen,
If you remember, can you tell me what you were doing prior to seeing the incorrect bookmark count?

Thanks for your help.

If I remember correctly, someone had just posted a closing post to a thread, one that I had read on another one of my accounts. I always bookmark my threads on the actual participants account and my main one so I keep track better. I had logged into my main account and went to my bookmarks. I removed the thread from that page without actually reading it and suddenly the problem started. I've tried everything I could to get rid of it but still nothing.

Does that help? Let me know if you need anything else to help figure out the problem.

[Rosefriend]

Mar 13, 2013 13:59:47 GMT -8 Vinh said:

I found and fixed a scenario which would lead to the bookmark count being wrong. So it should be good the next time we push out the updates to the forums.

Sounds good to me Vinh - many thanks.

RF

[Rosefriend]

Oooo no bookmark Vinh - marvellous - fingers crossed that it stays that way.

Thanks a lot.

RF

[Cen]

Mar 13, 2013 15:27:20 GMT -8 Cen said:

Mar 13, 2013 10:48:44 GMT -8 Vinh said:

Rosefriend,

Can you clarify what you mean when you say you get an extra one after getting a normal bookmark? Are you talking about when someone else posts to a thread you have bookmarked? Does the count go from something like 0 to 2 and then it goes to 1 after you've read that bookmarked thread?  So then you are stuck with an extra bookmark count?

Cen,
If you remember, can you tell me what you were doing prior to seeing the incorrect bookmark count?

Thanks for your help.

If I remember correctly, someone had just posted a closing post to a thread, one that I had read on another one of my accounts. I always bookmark my threads on the actual participants account and my main one so I keep track better. I had logged into my main account and went to my bookmarks. I removed the thread from that page without actually reading it and suddenly the problem started. I've tried everything I could to get rid of it but still nothing.

Does that help? Let me know if you need anything else to help figure out the problem.

Vinh, any updates on if my bookmark issue can be fixed?