Member Logon Issue?

ginnyshex
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Member Logon Issue? Apr 7, 2013 0:50:50 GMT -8

Post by ginnyshex on Apr 7, 2013 0:50:50 GMT -8

I have just upgraded to v5 and one of my members is having issues with logging on. When logging of for the first time it would not accept his password so he tried to change the password but when he did that it would not accept the new password either. Is there a way as admin for me to reset the password and then let him know of the change?

RedBassett
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Member Logon Issue? Apr 7, 2013 5:07:26 GMT -8

Post by RedBassett on Apr 7, 2013 5:07:26 GMT -8

Greetings,

Can you confirm that they are following the first time login steps from the FAQ?

Brian Support Helper Posts: 48,130 Brian #eb7100 Male Support Helper 33409 0 1 Nov 23, 2024 16:57:32 GMT -8 Brian 48,130 Collecting Dust November 2004 smashmaster3	Member Logon Issue? Apr 7, 2013 9:25:17 GMT -8 RedBassett likes this Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Brian on Apr 7, 2013 9:25:17 GMT -8 For your convenience, the post RedBassett is referring to is this one: support.proboards.com/post/5157650
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