ladyc
New Member
Posts: 9
inherit
190492
0
May 30, 2013 7:57:35 GMT -8
ladyc
9
February 2013
ladyc
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Post by ladyc on Apr 11, 2013 7:55:15 GMT -8
(Sorry I forgot to include the basic info) 1) The URL to the page you are on when the bug occurred. lllv5test.freemessageboards.com/user/1 for the profile, but it's also on the mini profile. 2) What happened, in detail? See attached image. This is on a betazone forum, and maybe this won't be a problem when the real site launches. Our forum has admin ranks displayed, but for some reason the image link for the last icon is broken. I have attached the image showing the problem - I don't understand why it can display the image 5 times just fine, but the last image shows up as a broken link. Any insight? 3) What do you think should have happened instead? I think the image should be able to be displayed without the link being broken. 4) Can you reproduce this on every pageview? Yes 5) What browser, version, and operating system are you using? I'm on FF 20, on Mac OSX 10.7, but the other admins browsing the forums can see the same issue, both on PC. 6) Please attach a screen shot (JPG or PNG -- not GIF or BMP) if it is relevant Attachments:
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#e61919
Support Manager
154778
0
1
Nov 25, 2024 15:31:44 GMT -8
Michael
19,618
May 2010
wiseowl
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Post by Michael on Apr 11, 2013 10:09:09 GMT -8
Before I explain what happened, I have already resolved this for you.
Here we go: You hit the character length cap for the group name. The group name had BBCode in it for the custom images, and just had 6 copies of the image URL/tags. This is the old hack-y way of doing things. With v5 all you have to do is upload the custom image to the theme, and then set it for the member group, including the number of images that you want to display as your rank. I went ahead and did this for you, and removed the long string of BBCode from the custom group name.
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ladyc
New Member
Posts: 9
inherit
190492
0
May 30, 2013 7:57:35 GMT -8
ladyc
9
February 2013
ladyc
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Post by ladyc on Apr 11, 2013 10:13:26 GMT -8
Great, thank you so much! I didn't set up this forum initially, I've just sort of been handed the keys for this migration. I will double check our other custom images/ranks and make sure we don't have this problem again.
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#e61919
Support Manager
154778
0
1
Nov 25, 2024 15:31:44 GMT -8
Michael
19,618
May 2010
wiseowl
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Post by Michael on Apr 11, 2013 10:18:11 GMT -8
Great, thank you so much! I didn't set up this forum initially, I've just sort of been handed the keys for this migration. I will double check our other custom images/ranks and make sure we don't have this problem again. On my quick cursory look through everything I think this was the only instance of this. This was previously the only way you could do things sometimes (in v4). Thankfully in v5 we fixed all of that, and there isn't any need for those types of "inventive solutions".
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