Problem with Member Styled Names

[BestInTheWorld]

I have installed the latest update for the plugin but I have the same problem. I am able to edit the colors and bolding of groups but whenever I try to do it for individual members, it says "No Results Found." I try putting in their display name, their username, their member number, and their member profile url completely but I have no luck. Can anyone help me?

[Wormopolis]

go to the support board, and ask if your board could be re-indexed so the search server can be updated.