One board member getting comstant pop-ups

[markuk]

A board member PM'd me with a pop-up problem:

'Every time I click on a thread a popup appears 'we value your privacy' asking me to agree/disagree. After i clicked agree it keeps coming back over and over again whatever I do. Very annyoing. Can you help with that? Thnx in advance'

is this a Proboards thing or as it's only happening to one member, the problem
is at their end?

Thank you.






Forum URL: duranduranboard.proboards.com/

[Craig]

Hi mark

They should only see it one time, and then it should save a cookie to the browser which remembers their choice. If they are seeing it repeatedly, then there maybe something blocking the cookie or they may need to clear their cache and cookies.

Note that clearing the cache and cookies should be done as a part of regular browser usage, as when it gets bloated it can cause issues with loading. Doing this will log you out of all websites, so you will need to re-login.

That is probably the best thing to try first and see if that clears it up. If the problem persists, let us know and we can explore other avenues.

Craig

[markuk]

Thanks Craig, I will pass that on. Hopefully it works for them