#e61919
Support Manager
154778
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1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Aug 21, 2023 12:12:03 GMT -8
Hi bsndkr , We've made a couple of changes to hopefully provide more overhead. Please let me know if there are still errors occurring moving forward from the time of this post. As this change was made to a group this should hopefully make a difference for SabrinaFan as well. Hi Michael - unfortunately it has most definitely not helped. If I posted an image of our plugins list (or if you're able to look at them yourself) would that be of use? Maybe see something that is possibly causing conflicts? We do seem to have a few running. I did look over the plugin list and nothing stood out. The fact that we've had some other complaints from forums on the same node as your forum leads me to believe this is something on the server side. I'll pass this along to the systems team and see what else they look into. Thank you for your patience and for the feedback!
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inherit
265790
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Dec 14, 2023 11:36:51 GMT -8
bsndkr
37
January 2022
bsndkr
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Post by bsndkr on Aug 21, 2023 12:42:43 GMT -8
Thanks Michael - appreciate your help with this.
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inherit
246391
0
Aug 24, 2023 11:49:12 GMT -8
regack
24
July 2017
regack
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Post by regack on Aug 21, 2023 17:28:57 GMT -8
Interestingly, I just replied to the post that we're using to track some of the errors and it timed out on me. I failed to capture the ErrBear message, however, since I was a little trigger happy with the page closure. When it put me back in the thread, there were 4 copies of my post that were loaded in - bsn.boards.net/post/1591251/threadTime was approx 21:24 EST on 21AUG2023
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inherit
265790
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Dec 14, 2023 11:36:51 GMT -8
bsndkr
37
January 2022
bsndkr
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Post by bsndkr on Aug 21, 2023 21:50:49 GMT -8
Just to illustrate how very weird and unpredictable this behaviour is; the following happened moments ago.
I am used to it registering a post after seeming to time out, or even after err bearing. Nothing new there. But this time I liked several posts on a page. Only one Like registered. Started typing out a post, not a reply. Err bear appeared.
Hit create post anyway. Timed out. Refreshed a few minutes later and the post had successfully created and all the Likes had applied.
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#e61919
Support Staff
224482
0
Member is Online
1
May 15, 2024 17:27:25 GMT -8
Scott
23,375
August 2015
socalso
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Post by Scott on Aug 22, 2023 6:47:30 GMT -8
bsndkr - I've passed this info on to our systems team.
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Aug 22, 2023 11:25:16 GMT -8
We have made another change to the server. Please let us know if things improve (or not)!
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inherit
223318
0
Nov 3, 2023 6:57:51 GMT -8
SabrinaFan
19
July 2015
doo1
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Post by SabrinaFan on Aug 22, 2023 17:29:46 GMT -8
I've still been having issues as well on pulsemusic.proboards.com. There seems to be less 502 errors than before, although I'm still having issues with intermittent slow loading, where pages will take 3-5 minutes to load. There isn't any particular thread where it's happening, it just seems random as to when it happens. I just received this error message at 8:26pm CST tonight when trying to like someone's post.
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inherit
265790
0
Dec 14, 2023 11:36:51 GMT -8
bsndkr
37
January 2022
bsndkr
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Post by bsndkr on Aug 22, 2023 18:53:21 GMT -8
We have made another change to the server. Please let us know if things improve (or not)! Hi Michael, so far there doesn't appear to be a reduction in the err bear issues. The forum is faster for me when it doesn't time out, but no one else has commented as such. Should improvement from what was done be immediately apparent? Or might it take a few hours?
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Aug 22, 2023 19:20:15 GMT -8
The changes should have been immediately apparent after my post. I'll pass this along.
Thank you again for your patience and feedback while we work to get this resolved!
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inherit
265790
0
Dec 14, 2023 11:36:51 GMT -8
bsndkr
37
January 2022
bsndkr
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Post by bsndkr on Aug 22, 2023 19:37:56 GMT -8
The changes should have been immediately apparent after my post. I'll pass this along. Thank you again for your patience and feedback while we work to get this resolved! Thank you, Michael. It has been brought to my attention that maybe I was a little vague with the timelines I gave you. This has been an issue for less than 6 months, but more than 2. No one seems to know exactly when it started happening with such frequency, but everyone seems in agreement on that date range. In the early days of this forum (late 2016-mid 2017), an err bear was seldom even a twice yearly event.
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inherit
265790
0
Dec 14, 2023 11:36:51 GMT -8
bsndkr
37
January 2022
bsndkr
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Post by bsndkr on Aug 25, 2023 0:28:11 GMT -8
Hi MichaelAny updates for this? It has apparently been getting worse for some users. One individual had the forum time out on 6 consecutive Like attempts.
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inherit
268350
0
Nov 10, 2023 8:18:27 GMT -8
jeremiah12lgeek
2
August 2023
jeremiah12lgeek
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Post by jeremiah12lgeek on Aug 25, 2023 7:48:06 GMT -8
Hi, I'm currently looking into this. Is there any specific time of day where this usually occurs for you? Currently the forum seems very fast for me, I'd assume this has something to do with your particular browser setup but that wouldn't explain angry bear messages. When was the last time you saw the err bear? Hi. I'm running some experiments to narrow down what might be contributing to the issue specifically on the same board as Bsndkr. I currently have a testing board which I intend to be temporary that I created today, where I'll be trying to compare what might be happening. So far, it has not experienced any of the issues, even while BSN has been hanging. It is entirely in default mode, with no additions or changes by me, thought I may experiment with testing plugins if I can coordinate with an admin there at some point. On BSN, this account experienced several of the error messages just over the last few minutes (code 502) from about 11:35 to 11:45 EST today. For the most part, I'm not experiencing the issue nearly as much as others, and I'm doing some comparisons to see what might be different for me that could explain it.
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inherit
265790
0
Dec 14, 2023 11:36:51 GMT -8
bsndkr
37
January 2022
bsndkr
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Post by bsndkr on Aug 30, 2023 12:44:34 GMT -8
Hi, sorry to bump this, but we are still having the same issues.
Just wanting to check if possible solutions are in the works and/or being investigated?
Thank you.
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#e61919
Support Staff
224482
0
Member is Online
1
May 15, 2024 17:27:25 GMT -8
Scott
23,375
August 2015
socalso
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Post by Scott on Aug 30, 2023 13:01:41 GMT -8
bsndkr - Our systems team continues to investigate and I apologize this is still ongoing.
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inherit
265790
0
Dec 14, 2023 11:36:51 GMT -8
bsndkr
37
January 2022
bsndkr
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Post by bsndkr on Aug 30, 2023 16:04:00 GMT -8
bsndkr - Our systems team continues to investigate and I apologize this is still ongoing. Thanks Scott - no need to apologise, just wanted to get an idea of the status.
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