inherit
264315
0
Dec 21, 2023 15:19:58 GMT -8
ladymadonna
11
May 2021
ladymadonna
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Post by ladymadonna on Dec 21, 2023 4:13:35 GMT -8
This had me really stumped for a while. I went to https:/proboards.com as suggested. Then I hunted all over the screen for the words Account Username to click on - they don't exist - and, of course, I couldn't log on here to ask for clarification. It took quite a while for me to realise that I needed to click on Log in. Enter my normal log in credentials and THEN click on my userename in the pop up box of forums that I was offered. Thought I'd mention it in case anyone else was also having difficulties. EDIT: Just tried to log out and got the same error message "upstream connect error or disconnect/reset before headers. reset reason: connection failure". Might need another work around for that . . . ?
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inherit
268807
0
Dec 21, 2023 5:39:28 GMT -8
Coats For Goalposts
3
December 2023
giddo
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Post by Coats For Goalposts on Dec 21, 2023 5:34:04 GMT -8
As ladymadona says, attempting to log out produces the same error message as attempting to log in. The way I worked around this was simply to shut the tab with the forum I was logged into and to then clear my recent history.
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inherit
70780
0
Dec 21, 2023 5:47:25 GMT -8
Dave L
24
February 2006
davel
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Post by Dave L on Dec 21, 2023 5:35:46 GMT -8
I agree with ladymadonna - Forum Admins may need to post step by step login instructions, some members may be confused otherwise. I worked it out though. After a while!
I'm not concerned about the inability to logout, well not yet anyway. Hopefully there's a timeout anyway, does anyone know?
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inherit
215402
0
May 17, 2024 23:38:07 GMT -8
Tix Mascot
Italy is my second homeland.
340
October 2014
heretix
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Post by Tix Mascot on Dec 21, 2023 6:00:15 GMT -8
Hopefully there's a timeout anyway, does anyone know?
I have been logged in for several hours now, so I don't think that the automatic ca 17 minutes timeout function works, either. Fingers crossed that our excellent support team will be able to fix the problem soon.
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#e61919
Support Staff
224482
0
1
May 17, 2024 16:18:36 GMT -8
Scott
23,384
August 2015
socalso
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Post by Scott on Dec 21, 2023 6:00:26 GMT -8
I apologize that the issue with direct forum login, logout, and account switching is not yet resolved. Until this issue is resolved, you should be able to log in directly to your dashboard (https://proboards.com) and from there click on an account username to login in to a forum ( do not click on the forum name). Sorry I was not more exacting in my instructions last night (It was middle of the night for me ). Here's a rewording: - Step 1: Log in to your dashboard at proboards.com using your email address and password.
- Step 2: From your list of forum accounts click on either your avatar or user/display name to log in to your forum account.
- Do not click on the actual forum name.
- Logging out from the forum (or account switching) will not work at this time.
- To log into a different forum or forum account, return to your dashboard and repeat Step 2.
I apologize that this issue has not been fixed yet. I've messaged our systems team for an update and will post again when I learn more.
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#e61919
Support Staff
224482
0
1
May 17, 2024 16:18:36 GMT -8
Scott
23,384
August 2015
socalso
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Post by Scott on Dec 21, 2023 6:09:44 GMT -8
I have been logged in for several hours now, so I don't think that the automatic ca 17 minutes timeout function works, either. This would be the timeout for when a member logs out from the forum and the 'member is online' message is updated. The session cookie for being logged in lasts longer. If one is truly concerned about staying logged in and wants to log out, they can delete the browser's site cookie for the forum, which deletes the session and logs them out.
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#e61919
Support Staff
224482
0
1
May 17, 2024 16:18:36 GMT -8
Scott
23,384
August 2015
socalso
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Post by Scott on Dec 21, 2023 6:20:11 GMT -8
NEWS FLASH:
This issue has been fixed. You all should be able to log in normally now!
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inherit
6871
0
May 18, 2024 14:36:15 GMT -8
bigballofyarn
"If you wish to make an apple pie from scratch, you must first invent the universe." -Carl Sagan
7,431
January 2003
bigballofyarn
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Post by bigballofyarn on Dec 21, 2023 6:31:44 GMT -8
Members of my forum are indicating and confirming that this issue has been resolved.
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Sav
Junior Member
Posts: 266
inherit
115211
0
Apr 1, 2024 5:32:45 GMT -8
Sav
266
December 2007
sav
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Post by Sav on Dec 21, 2023 7:06:59 GMT -8
AOK here thanks
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inherit
215402
0
May 17, 2024 23:38:07 GMT -8
Tix Mascot
Italy is my second homeland.
340
October 2014
heretix
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Post by Tix Mascot on Dec 22, 2023 5:33:06 GMT -8
Back to normal here, too. Thanks. ProBoards!
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