Unable to access chat feature

[teestorms]

Forum URL: terristorms.proboards52.com

No one on our board can access the chatroom. We get the following message: "Incorrect Server. Please double check your link code." I''m not sure what link code to double check, that's why I'm posting this here..

Right now we have the shoutbox installed on our board. I don't know if that is what is causing the problem or not, but we would like to be able to access the proboard chatroom, so we can delete the shoutbox.

Thanks!

[RedBassett]

Mar 1, 2008 8:02:10 GMT -8 teestorms said:

Forum URL: terristorms.proboards52.com

No one on our board can access the chatroom. We get the following message: "Incorrect Server. Please double check your link code." I''m not sure what link code to double check, that's why I'm posting this here..

Right now we have the shoutbox installed on our board. I don't know if that is what is causing the problem or not, but we would like to be able to access the proboard chatroom, so we can delete the shoutbox.

Thanks!

Try un-installing the chat room, then re-installing it.

[teestorms]

How do you do that? There isn't any code in the headers or footers associated with the chatroom, and I don't see any icons or anything else that would allow me to make any changes to it.

When I click on the chatroom link, Java uploads, then the chatroom opens. But then the error message appears above the login box. If I try to log in anyway, I get the following: "Service temporarily unavailable. Please try again in a few minutes." That happens everytime you try to log in..and I've tried numerous times, and so have a lot of others on my board.

[Craig]

Hi,

It's an option in the chat settings link in your admin area.