Support Board Not Recognizing Login

[I am Logged In]

I would like to bookmark another thread, the AT&T problem thread, but when I log in above it shows that I am logged in until I come here.

I tried starting from scratch.

I closed this tab, went to Proboards.com, logged in, clicked my way back to this forum, and am STILL coming up as a guest.

I am using Firefox on a MacBook Pro, if that matters.

Thank you for your help!

[CheatAreZee]

Hi,

Can you give something a try? In firefox, from the "Tools" menu click the "Start Private Browsing" option. In the new window that comes up for the private browsing mode, can you visit the support forum here and see if you're able to stay logged in with this mode enabled please?

[I am Logged In]

I am in private browsing mode now.

Logged in fine, reverted me to guest when I came to this board. :-(

[CheatAreZee]

Are you using AT&T for your internet connection yourself? Or are you using a different provider?

If you're not using AT&T, can you try using another web browser, such as Safari on your mac and see if you experience the same issue with that?

[I am Logged In]

I am on Safari now and the same thing happened again. My connection is DSL through Verizon. I have a board member experiencing the AT&T 3G/4G problem.

[Brian]

Hi,

Do you have an actual forum account (not global) on ProBoards Support or are you only logging into the global account? If you click on the login button on the top of the page this thread is in and attempt to login, do any accounts other than Guest show on the following page?

[I am Logged In]

When I click Login at the top of the page, I see this:

Select Account
Select an account to sign in as:
goodkel Avatar
goodkel New Member
*
Last Online:
Jan 11, 2013 22:45:08 GMT -5
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Guest View this forum as a guest.
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Change Password.

[Brian]

Is goodkel your regular account on here? What happens when you select it from the list?

[I am Logged In]

Yes, goodkel is my regular account. When I click on it, it appears that I am logged in until I move back to here. Then I am shown as a guest.

[goodkel]

Just tried t again and it is working! As you can see, it did not kick me back out.

Can you tell me what was done to correct this so we can cut to the chase if it should happen again?

Thank you so much for all your help!

[Brian]

I don't think we changed anything. Whatever happened must have involved something on your end.