inherit
127226
0
Aug 31, 2023 16:57:37 GMT -8
earlene
71
June 2008
earlene
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Post by earlene on Apr 25, 2013 3:56:12 GMT -8
Forum URL: takeonestepatatime.proboards.com/One of our members is having problems with being logged out of the forums and having to sign back in each time she wants to come back to the forums on her iPhone 4. She said this began after the update to v5. She clicks 'remember me' each time, but still has to sign back in each time. Here is the information I have gathered from her regarding her iPhone4 and her service: iOS 6.0.1. Browser: Safari. Service provider: Verizon. She does NOT use the mobile app. She only uses wifi. Here is a link to her original report: takeonestepatatime.proboards.com/thread/21617/page/1/logged-out-mobileI asked her the questions that I saw being asked here to get as much information as possible, but have not found anything using search that would give me a clue how to troubleshoot this issue, so am now asking if you have a suggestion how to address this. Any help will be appreciated. Thank you in advance.
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#eb7100
1480
0
Member is Online
1
May 8, 2024 3:31:22 GMT -8
Craig
208,882
September 2001
cmdynasty
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Post by Craig on Apr 25, 2013 5:04:30 GMT -8
Hi,
Could you ask her to check her browser settings in regards to cookies getting deleted when the browser closes. This could potentially be the problem.
Craig
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inherit
127226
0
Aug 31, 2023 16:57:37 GMT -8
earlene
71
June 2008
earlene
|
Post by earlene on Apr 25, 2013 5:58:17 GMT -8
Hi, Could you ask her to check her browser settings in regards to cookies getting deleted when the browser closes. This could potentially be the problem. Craig Thank you for your prompt response. I have put the question to her & will get back to you.
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inherit
127226
0
Aug 31, 2023 16:57:37 GMT -8
earlene
71
June 2008
earlene
|
Post by earlene on Apr 26, 2013 5:37:49 GMT -8
She found the problem, Craig. It was on her end. She had apparently set the browser to 'private browsing' and when she changed that, the auto login began working again. Thank you for your help.
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#eb7100
1480
0
Member is Online
1
May 8, 2024 3:31:22 GMT -8
Craig
208,882
September 2001
cmdynasty
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Post by Craig on Apr 26, 2013 5:53:59 GMT -8
Thanks for posting back
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