Bookmarks Link

[aliyaah]

Forum URL: wildequinesv3.proboards.com/thread/14738/never-growing-ali


Hello!
So I logged on this morning, and one of the things that I noticed firstly was that my "bookmarks" link in my navigation bar (right under the banner), is not showing up.
I asked some of the other members if any of them were having the same issue, and they said that they can still see it.

I looked into it on here to see if anyone else had a similar problem, and the only thread that I could find was solved because the reason the link wasn't showing up was because they had no bookmarked threads - not the case for me, I had multiple pages.

I went to some of my bookmark threads to see if they had somehow been "un-bookmarked" and that was not the case. 
As well, being admin I checked to see if the settings had changed (Forum Settings --> Navigation).

Anyone have any ideas of what could be the issue?
Thanks in advance. (:

[♥ ℒʊ√ ♥]

Hi, aliyaah Have you tried emptying your cache and rebooting? Also, open an in-private browser window in whichever one you are using ~ and see if it is there when browsing in that mode.

[aliyaah]

I have just attempted both of your suggestions, and neither of them made a difference for me. Puzzling.

[♥ ℒʊ√ ♥]

It is. I don't have access to the link since I'm not a member. If no one else has any suggestions, ProBoards office opens 9:00 to 5:00 pm PST. They'll get it all sorted. 

[Craig]

Hi

As admin will check this for you. What is the account this problem is associated with?

[David Clark]

Just confirming the above, aliyaah - we can go in and take a look, we just need to know which account is exhibiting the problem. You mentioned being the admin, is it the main admin account?

[aliyaah]

No it is not - we created the main admin account separate from the acting admins because we have gone through a few.
My username is just aliyaah, as it is here. (:

[David Clark]

Thanks for the information, aliyaah. I took a look and I'm able to see that you do indeed have multiple pages of bookmarks, so the button should definitely be showing for you.

I'm not sure what might be causing this issue, so I'll ask for help and get back to you soon.

[David Clark]

Just posting to mention that I'm only waiting to hear back on this from the developer who specializes in bookmark issues, aliyaah - until we can take a closer look at why the button is missing, you can access your bookmarks by using this link. 

[aliyaah]

No worries, I'm not in a rush. It's only a minor inconvenience. (:
And thank you very much for the link! That's very helpful.

[aliyaah]

I'm not sure if this had something to do with you guys or something you did, but my bookmarks link has now magically re-appeared. xD

[David Clark]

I just spoke to our developer on this issue and have been told that the bookmark button is showing for you once again, aliyaah. They're going to take a closer look at whether or not this might be a recurring thing, but unless you notice it disappearing again it should be taken care of.

[aliyaah]

Perfect, thank you so much for all of your help!

[Houseofallergies]

My bookmark button has disappeared as well with multiple pages bookmarked.

[Houseofallergies]

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