inherit
147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
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Post by britannia on Dec 19, 2013 4:31:46 GMT -8
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#eb7100
1480
0
1
May 17, 2024 6:14:38 GMT -8
Craig
208,894
September 2001
cmdynasty
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Post by Craig on Dec 19, 2013 4:58:52 GMT -8
Hi mate I can't access that page. Would it be possible to copy the screenshot over? Also, could you ask the member in question to try clearing their temporary internet files, and see if the same issue occurs?
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inherit
147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
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Post by britannia on Dec 19, 2013 8:42:44 GMT -8
Here you go Craig. I'll ask him to do that, but apparently he's an IT manager, so it might be a case of asking my granny to suck eggs.
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Dec 19, 2013 9:53:58 GMT -8
I clicked around for a bit trying to see if I could get the same ad without luck. I'll second Craigs solution of clearing temp internet files.
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inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
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Post by CheatAreZee on Dec 19, 2013 9:56:15 GMT -8
In addition to what was posted above, I see that the forum is still open in a tab; did this pop-up then rather than re-direct from the page he was on the forum? Or did he happen to have a couple of different tabs open at the time? Also, if they're the only one that is experiencing this at the moment, you may also will want them to check their Firefix addons just to ensure there isn't anything installed there that they don't recognize that could be generating ads
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inherit
109851
0
Mar 2, 2024 9:04:39 GMT -8
picasso47
437
August 2007
picasso47
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Post by picasso47 on Dec 19, 2013 15:30:24 GMT -8
Hi, Just came on here to see if it was me or if anyone else is having the same problems with odd pop up adverts.
This evening when scrolling back to the top of the page on Kitbagmates, an advert has appeared exactly the same as the one on the screen shot above.....some japanese girls dating site I think.
The second advert to appear has been something like a warcraft advert, again when I was scrolling back to the top of the Home page of our site. At first I thought I must have inadvertantly swept over an advert without realising, but this wasn't the case......it just appeared on my screen (filling the screen completely).
I've just cleared my temporary internet files too as suggested so will see if that makes a difference.
I won't be on line for the best part of 24 hours from now, but any feed back on this will be appreciated for when I log in. Thanks.
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inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
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Post by CheatAreZee on Dec 19, 2013 15:49:18 GMT -8
Hi picasso47, When that add came up, did it open in a new tab / window leaving your forum open so that you could switch back to the forum? Or did it take over the tab that you were on?
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inherit
147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
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Post by britannia on Dec 26, 2013 1:15:00 GMT -8
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inherit
175990
0
Apr 29, 2023 8:19:26 GMT -8
temperateporcine
186
January 2012
temperateporcine
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Post by temperateporcine on Dec 26, 2013 2:00:26 GMT -8
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inherit
147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
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Post by britannia on Dec 26, 2013 12:25:46 GMT -8
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inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
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Post by CheatAreZee on Dec 26, 2013 12:28:29 GMT -8
Hi britannia (and others), We've let our ad team know about these issues. They'll be investigating the issue further to block potential networks that are causing these ads to appear. Our apologies for the inconvenience in the meantime with this, however.
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inherit
175990
0
Apr 29, 2023 8:19:26 GMT -8
temperateporcine
186
January 2012
temperateporcine
|
Post by temperateporcine on Dec 28, 2013 4:41:31 GMT -8
Hi britannia (and others), We've let our ad team know about these issues. They'll be investigating the issue further to block potential networks that are causing these ads to appear. Our apologies for the inconvenience in the meantime with this, however. Any news on this Ricky, my members are still reporting the issue?
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inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
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Post by CheatAreZee on Dec 28, 2013 9:27:55 GMT -8
Unfortunately I have not heard anything back on this just yet, though it was noted that most staff from our ad network have been out of the office this week due to the holidays which is likely slowing the process down. As soon as I hear a peep about this though I'll let you know.
Edit to add: I've been told that if members are still experiencing these issues by the end of today, we'll be disabling ads for UK users until the problem ads are weeded out. If you're still experiencing the ads later today, please let us know.
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inherit
147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
|
Post by britannia on Dec 28, 2013 14:28:15 GMT -8
Hi Ricky,
Yes we are still getting reports of the pop up in the original post on our thread.
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inherit
147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
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Post by britannia on Dec 30, 2013 4:35:19 GMT -8
We've had another report of this pop up again today.
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