Can't Stay Logged into the Forum

[Gibby]

Forum URL: gibbysplace.freeforums.net

Myself and other members of my board are having major problems with staying logged on to the board. I sign in then go to a page and it throws me straight back out , same problem for others to , cannot stay logged on. Please help. Thanks.

[?anna?]

Jan 10, 2014 23:43:21 GMT -8 Gibby said:

Forum URL: gibbysplace.freeforums.net

Myself and other members of my board are having major problems with staying logged on to the board. I sign in then go to a page and it throws me straight back out , same problem for others to , cannot stay logged on. Please help. Thanks.

Log in problems seem to be a direct result of the "upgrade". I sometimes visit internet cafes and everytime I try to log in to a proboard forum I get the same old roundabout with the upgrade and then I have to log in with my e-mail address losing time that I didn't loose with the more stabile, bug free earlier system. Sometimes because of this I stay logged in at the internet cafes if I plan to return in the near future, but there's always a risk then that a stranger could do whatever he wants with my accoint in the internet cafe. I really wish I could always just log in with my username and password. Proboards has lost plenty of active members because of the psuedo-upgrade log in complications.

[?anna?]

I'm at an internet cafe and have been having problems like Gibby too too getting logged out. The malware site with the address edited ( !!Don't click!! ) seems to pop up along with the problems. This is one of the sites that will try to take you somewhere where you're supposed to buy some garbage and not leave you on the site where you wish to be.

[CheatAreZee]

Jan 10, 2014 23:43:21 GMT -8 Gibby said:

Forum URL: gibbysplace.freeforums.net

Myself and other members of my board are having major problems with staying logged on to the board. I sign in then go to a page and it throws me straight back out , same problem for others to , cannot stay logged on. Please help. Thanks.

Hi Gibby,

Just to clarify, after you visit the login page and type in your username and password, you're then brought to the index page of the forum in question but still appear as being logged out? If so, since it seems you're able to login to the support forum here just fine, can you login to your Support account here and once that's done click the icon found in the PB bar at the lower-right hand corner of the page.

Once that's clicked, you should see a list of forums and accounts that you participate with on other ProBoards forums. Can you try clicking on your account for the gibbysplace.freeforums.net forum and see if you're able to login with this? Or do you encounter the same issue?

Jan 11, 2014 1:33:03 GMT -8 ?anna? said:

Jan 10, 2014 23:43:21 GMT -8 Gibby said:

Forum URL: gibbysplace.freeforums.net

Myself and other members of my board are having major problems with staying logged on to the board. I sign in then go to a page and it throws me straight back out , same problem for others to , cannot stay logged on. Please help. Thanks.

Log in problems seem to be a direct result of the "upgrade". I sometimes visit internet cafes and everytime I try to log in to a proboard forum I get the same old roundabout with the upgrade and then I have to log in with my e-mail address losing time that I didn't loose with the more stabile, bug free earlier system. Sometimes because of this I stay logged in at the internet cafes if I plan to return in the near future, but there's always a risk then that a stranger could do whatever he wants with my accoint in the internet cafe. I really wish I could always just log in with my username and password. Proboards has lost plenty of active members because of the psuedo-upgrade log in complications.

Hi ?anna?,

One piece of advice I can give is to not login with your email address. You can still login with your username and password like before, and is what I would recommend. If you are trying with your username and password and still encounter problems, can you let me know of any error messages you receive?

Also wanted to note that this isn't a widespread problem. A large majority of forums have upgraded to v5 since it's launch last April (and many upgraded during the beta phase in January) and we have actually seen a spike in activity levels rather than a drop. After doing support here for 4 years, 3 of them helping with the v4 software, I can promise you that v4 also had its share of topics about login issues as well so this really isn't anything new. Unfortunately it's just something to do with the way cookies are handled in web browsers, which all internet services have to work with.

[Gibby]

Jan 11, 2014 9:32:46 GMT -8 CheatAreZee said:

Jan 10, 2014 23:43:21 GMT -8 Gibby said:

Forum URL: gibbysplace.freeforums.net

Myself and other members of my board are having major problems with staying logged on to the board. I sign in then go to a page and it throws me straight back out , same problem for others to , cannot stay logged on. Please help. Thanks.

Hi Gibby,

Just to clarify, after you visit the login page and type in your username and password, you're then brought to the index page of the forum in question but still appear as being logged out? If so, since it seems you're able to login to the support forum here just fine, can you login to your Support account here and once that's done click the icon found in the PB bar at the lower-right hand corner of the page.

Once that's clicked, you should see a list of forums and accounts that you participate with on other ProBoards forums. Can you try clicking on your account for the gibbysplace.freeforums.net forum and see if you're able to login with this? Or do you encounter the same issue?

Jan 11, 2014 1:33:03 GMT -8 ?anna? said:

Log in problems seem to be a direct result of the "upgrade". I sometimes visit internet cafes and everytime I try to log in to a proboard forum I get the same old roundabout with the upgrade and then I have to log in with my e-mail address losing time that I didn't loose with the more stabile, bug free earlier system. Sometimes because of this I stay logged in at the internet cafes if I plan to return in the near future, but there's always a risk then that a stranger could do whatever he wants with my accoint in the internet cafe. I really wish I could always just log in with my username and password. Proboards has lost plenty of active members because of the psuedo-upgrade log in complications.

Hi ?anna?,

One piece of advice I can give is to not login with your email address. You can still login with your username and password like before, and is what I would recommend. If you are trying with your username and password and still encounter problems, can you let me know of any error messages you receive?

Also wanted to note that this isn't a widespread problem. A large majority of forums have upgraded to v5 since it's launch last April (and many upgraded during the beta phase in January) and we have actually seen a spike in activity levels rather than a drop. After doing support here for 4 years, 3 of them helping with the v4 software, I can promise you that v4 also had its share of topics about login issues as well so this really isn't anything new. Unfortunately it's just something to do with the way cookies are handled in web browsers, which all internet services have to work with.

I can log into the forum fine but once in when i go post something it throws me out to the log in page again. I have not encountered this problem on any other boards today also when i logged in with my phone it seemed ok but on my mac book pro lap top , i can log in but then not able to post because it throws me out again , not that it shows me logged out , but i see the log in page again , i hope that makes sense and yes i can log in via the dashboard but again the same problem i can't post without it throwing me out again.

[CheatAreZee]

Thanks for the info, Gibby. Are you using Safari on the MacBook? Or are you using another browser installed on the system?

[?anna?]

I've been getting tossed back to the homepage, but not logged out if I try to read my messages, post anything, read notifications, etc. . I have this problem at an internet cafe computer too so it's not just my home pc.

The other pb forums where I'm a member don't seem to have this problem.

Thanks for trying to help us Ricky.

[CheatAreZee]

Jan 11, 2014 12:39:33 GMT -8 ?anna? said:

I've been getting tossed back to the homepage, but not logged out if I try to read my messages, post anything, read notifications, etc. . I have this problem at an internet cafe computer too so it's not just my home pc.

The other pb forums where I'm a member don't seem to have this problem.

Thanks for trying to help us Ricky.

Would it be okay if you created a new thread for this, and provide the URL of the forum in question so I can take a look? It sounds like the issue you're experiencing is slightly different than Gibby's, so a new thread would be best to move forward with this just to avoid confusion between the two issues

[?anna?]

Jan 11, 2014 12:45:03 GMT -8 CheatAreZee said:

Jan 11, 2014 12:39:33 GMT -8 ?anna? said:

I've been getting tossed back to the homepage, but not logged out if I try to read my messages, post anything, read notifications, etc. . I have this problem at an internet cafe computer too so it's not just my home pc.

The other pb forums where I'm a member don't seem to have this problem.

Thanks for trying to help us Ricky.

Would it be okay if you created a new thread for this, and provide the URL of the forum in question so I can take a look? It sounds like the issue you're experiencing is slightly different than Gibby's, so a new thread would be best to move forward with this just to avoid confusion between the two issues

The site in question is here:
gibbysplace.freeforums.net/forum I'm Gibby's moderator there. I use Windows 7 and the internet cafe has one of the Window browsers too. I'm not sure if guests, who don't log in will experience difficulties or not.

Do you want the 2nd thread at Gibby's Place or here somewhere?

My speculation about malware of course is just speculation. My anti virus AVG doesn't detect anything there as far as I'm aware of.

There was speculation that Gibby's mobile caused problems and I'm quite a graphics queen and I hope I didn't post any bug infested images from photobucket.

Thanks again for your time and help!

[Gibby]

Jan 11, 2014 10:28:07 GMT -8 CheatAreZee said:

Thanks for the info, Gibby. Are you using Safari on the MacBook? Or are you using another browser installed on the system?

Safari

[CheatAreZee]

Jan 11, 2014 12:59:22 GMT -8 ?anna? said:

Jan 11, 2014 12:45:03 GMT -8 CheatAreZee said:

Would it be okay if you created a new thread for this, and provide the URL of the forum in question so I can take a look? It sounds like the issue you're experiencing is slightly different than Gibby's, so a new thread would be best to move forward with this just to avoid confusion between the two issues

The site in question is here:
gibbysplace.freeforums.net/forum I'm Gibby's moderator there. I use Windows 7 and the internet cafe has one of the Window browsers too. I'm not sure if guests, who don't log in will experience difficulties or not.

Do you want the 2nd thread at Gibby's Place or here somewhere?

My speculation about malware of course is just speculation. My anti virus AVG doesn't detect anything there as far as I'm aware of.

There was speculation that Gibby's mobile caused problems and I'm quite a graphics queen and I hope I didn't post any bug infested images from photobucket.

Thanks again for your time and help!

Ahh, okay. I thought you were on a different forum than Gibby's, so you can feel free to stick with this topic then rather than create a new one as suggested.

Since you noted you're using Windows 7, is it safe to assume that you're using Internet Explorer then when browsing the forum?

Jan 11, 2014 13:18:28 GMT -8 Gibby said:

Jan 11, 2014 10:28:07 GMT -8 CheatAreZee said:

Thanks for the info, Gibby. Are you using Safari on the MacBook? Or are you using another browser installed on the system?

Safari

Can you give something a try Gibby? With Safari, click "Safari" in the top Apple menu bar, then select the "Private Browsing" option from the list, then click "OK" to the prompt about turning on private browsing. With this mode enabled, can you try visiting the forum and logging in and see if you're able to stay logged in? Or do you experience the same issue with this mode enabled as well?

[?anna?]

Yes Internet Explorer!

I also use Firefox and Google Chrome.

We really appreciate your help Ricky!

[CheatAreZee]

Thanks ?anna?.

I went ahead and created an account on the forum and signed in, and was able to see the problem you're experiencing. It appears at a glance to be caused by a code of some kind, so I'm looking into that for you now.

[CheatAreZee]

I think I found the issue, was due to this horoscope code that was found in the global header / footer:

SPOILER: Click to show

Global Header:
<!-- Use this CSS For Horoscope BG -->

<style type="text/css">
.hbg {
 border: 4px inset silver;
 background-color: #d3d3d3;
width:700px;
}
.hbg td {
 color: ffffff;
 font-family: verdana;
 font-weight: bold;
 font-size: 12px;
}
</style>

<!-- End of CSS -->

Global Footer:
<!-- Begin horoscope -->
<br><center>
<table align="center" class="pic">
<tr><td class="hbg">

<iframe width="118%" scrolling="auto" height="190" frameborder="0" src="http://www.albinoblacksheep.com/horoscope/mini?colorscheme=1&wide=true&desktop=" allowtransparency="true" id="horoscope">&amp;lt;a <center>href="http://www.albinoblacksheep.com/horoscope/"&amp;gt;Daily Horoscopes&amp;lt;/a&amp;gt;</center></iframe></script>

</center></tr></td>
</table></div>
<!-- End horoscope -->


I have removed it from the global footer now. Can you try to login and see if it sticks?

[?anna?]

Jan 11, 2014 14:08:54 GMT -8 CheatAreZee said:

Thanks ?anna?.

I went ahead and created an account on the forum and signed in, and was able to see the problem you're experiencing. It appears at a glance to be caused by a code of some kind, so I'm looking into that for you now.

Thanks a zillion!
I'm going to join your fan club Ricky!

Gibby doesn't keep late hours like I do and Global Mods can't approve accounts as far as I know, but at the latest she'll get you in tomorrow morning UK time. Of course I'm assuming she won't get kicked off her site.